11,665 results
User Safety & Risk Operations Analyst
ABOUT THE TEAM At OpenAI, our Trust, Safety & Risk Operations teams safeguard our products, users, and the company from abuse, fraud, scams, regulatory non-compliance, and other emerging risks. We operate at the intersection of operations, compliance, user trust, and safety working closely with Legal, Policy, Engineering, Product, Go-To-Market, and external partners to ensure our platforms are safe, compliant, and trusted by a diverse, global user base. The Global Safety Response Operations team within the org provides 24/7 coverage for user safety, risk, and regulatory escalations across OpenAI’s products, handling the highest-priority cases that require human judgment and rapid response. The team operates as the core escalations management and delivery arm of OpenAI’s safety operations, ensuring that our products remain safe and aligned with our policies while enabling timely, empathetic, and consistent user support. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Please note: This role may involve exposure to sensitive content, including material that is sexual, violent, or otherwise disturbing. ABOUT THE ROLE We’re looking for experienced Trust, Safety, and Risk Operations analysts who have subject matter expertise in one or more of the following areas: policy enforcement and content moderation, fraud and scam prevention, developer risk, or privacy and regulatory escalations. You’ll be on the front lines of safety escalation management, helping to triage and resolve urgent and sensitive cases. You’ll work across subject matter areas, systems, and processes to ensure operational excellence, develop process improvements and automations, and surface insights and trends. This is a 24/7 global operation that requires flexibility to work rotating shifts, including nights, weekends, and holidays, as part of an on-call coverage model. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Please note: This role may involve exposure to sensitive content, including material that is sexual, violent, or otherwise disturbing. IN THIS ROLE, YOU WILL: - Handle and resolve high-priority cases across all harm and risk areas, ensuring timely and appropriate resolution in line with policy and legal requirements. - Operate across multiple systems and tools to manage user reports and tickets, internal escalations, and other high priority investigations. - Act as incident manager for escalations requiring nuanced policy, legal, or regulatory interpretation. - Identify and implement process improvements and automation opportunities to increase efficiency, accuracy, and coverage. - Conduct quality reviews and provide feedback to improve consistency across global teams. - Analyze trends and generate insights from escalation and case data to inform policy, product, model behavior, or detection improvements. - Maintain exceptional accuracy, judgment, and composure under pressure when handling sensitive or time-critical situations. - Participate in 24/7 on-call rotation, including off-hours and weekend coverage as needed. - Note: each person in this role will be expected to work a standard 5x8 work week, which includes covering the weekend shift each week (e.g., work weeks covering Saturday - Wednesday) YOU MIGHT THRIVE IN THIS ROLE IF YOU: - Have 5+ years of experience in trust & safety, content moderation, investigations, fraud, or developer risk operations. - Have experience working in incident response, law enforcement response, or escalations management. - Leverage OpenAI technology to enhance workflows, improve decision-making, and scale operational impact. - Bring deep domain expertise in your specialization area and familiarity with relevant legal, policy, and technical frameworks. - Have a track record of scaling operations, building processes, and working cross-functionally to improve performance and safety outcomes. - Possess exceptional analytical skills able to detect patterns, assess risk, and recommend policy or product changes based on evidence. - Communicate with clarity, empathy, and precision especially in sensitive user-facing contexts. - Thrive in ambiguous, high-autonomy environments and balance speed with diligence. - Are comfortable with frequent context switching, managing multiple projects, and prioritizing impact. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Operations Program Manager / Associate, Industrial...
At Scale, we are developing the data infrastructure that powers reliable AI systems in the physical world. The Industrial Partnerships team is a critical function for scaling high-quality data collection through a global network of external partners, expanding our capacity and geographic reach. Joining this team offers a unique opportunity to build complex operations and lead cross-functional coordination to launch new partners and transform that network into a world-class operational engine. These roles are responsible for identifying and signing new partner businesses, and coordinating day-to-day operations with existing partners, including performance tracking and ongoing support. You will: - Identify and engage prospective partner businesses and manage the process through to signed agreement - Coordinate day-to-day operations with signed partners including onboarding and ongoing support - Track partner performance and data collection targets - Support hardware deployment and basic troubleshooting on partner premises - Communicate regularly with internal teams (product, strategy) and partner contacts - Help identify and implement process improvements based on operational feedback Ideally you'd have: - Strong professional communication skills in both Spanish and English. - Bachelor’s degree in Business Administration, Economics, Logistics, Industrial Engineering, or related fields (open to both technical and non-technical degrees). - Industry experience (+2) in physical/on-site operations, logistics, business development, account management or analytics. - Experience in the field: warehouses, factories, logistics centers. - Analytical, strategic, and process improvement capability. Nice to haves: - SQL Proficiency - Experience working with CRM systems T his role involves both on-site presence for coordinating operations as well as visiting partner sites on a daily basis. PLEASE NOTE: Our policy requires a 90-day waiting period before reconsidering candidates for the same role. This allows us to ensure a fair and thorough evaluation of all applicants. About Us: At Scale, our mission is to develop reliable AI systems for the world's most important decisions. Our products provide the high-quality data and full-stack technologies that power the world's leading models, and help enterprises and governments build, deploy, and oversee AI applications that deliver real impact. We work closely with industry leaders like Meta, Ernst & Young, Mayo Clinic, Time Inc., the Government of Qatar, and U.S. government agencies including the Army and Air Force. We are expanding our team to accelerate the development of AI applications. We believe that everyone should be able to bring their whole selves to work, which is why we are proud to be an inclusive and equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability status, gender identity or Veteran status. We are committed to working with and providing reasonable accommodations to applicants with physical and mental disabilities. If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at accommodations@scale.com. Please see the United States Department of Labor's Know Your Rights poster for additional information. We comply with the United States Department of Labor's Pay Transparency provision . PLEASE NOTE: We collect, retain and use personal data for our professional business purposes, including notifying you of job opportunities that may be of interest and sharing with our affiliates. We limit the personal data we collect to that which we believe is appropriate and necessary to manage applicants’ needs, provide our services, and comply with applicable laws. Any information we collect in connection with your application will be treated in accordance with our internal policies and programs designed to protect personal data. Please see our privacy policy for additional information.
User Safety & Risk Operations Analyst
ABOUT THE TEAM At OpenAI, our Trust, Safety & Risk Operations teams safeguard our products, users, and the company from abuse, fraud, scams, regulatory non-compliance, and other emerging risks. We operate at the intersection of operations, compliance, user trust, and safety working closely with Legal, Policy, Engineering, Product, Go-To-Market, and external partners to ensure our platforms are safe, compliant, and trusted by a diverse, global user base. The Global Safety Response Operations team within the org provides 24/7 coverage for user safety, risk, and regulatory escalations across OpenAI’s products, handling the highest-priority cases that require human judgment and rapid response. The team operates as the core escalations management and delivery arm of OpenAI’s safety operations, ensuring that our products remain safe and aligned with our policies while enabling timely, empathetic, and consistent user support. ABOUT THE ROLE We’re looking for experienced Trust, Safety, and Risk Operations analysts who have subject matter expertise in one or more of the following areas: policy enforcement and content moderation, fraud and scam prevention, developer risk, or privacy and regulatory escalations. You’ll be on the front lines of safety escalation management, helping to triage and resolve urgent and sensitive cases. You’ll work across subject matter areas, systems, and processes to ensure operational excellence, develop process improvements and automations, and surface insights and trends. This role is part of a 24/7 global operation team and will be expected to work a standard 5x8 work week, which includes covering the weekend shift each week (e.g., work weeks covering Saturday - Wednesday) We use a hybrid work model of 3 days in the Singapore office per week and offer relocation assistance to new employees. Please note: This role may involve exposure to sensitive content, including material that is sexual, violent, or otherwise disturbing. IN THIS ROLE, YOU WILL: - Handle and resolve high-priority cases across all harm and risk areas, ensuring timely and appropriate resolution in line with policy and legal requirements. - Operate across multiple systems and tools to manage user reports and tickets, internal escalations, and other high priority investigations. - Act as incident manager for escalations requiring nuanced policy, legal, or regulatory interpretation. - Identify and implement process improvements and automation opportunities to increase efficiency, accuracy, and coverage. - Conduct quality reviews and provide feedback to improve consistency across global teams. - Analyze trends and generate insights from escalation and case data to inform policy, product, model behavior, or detection improvements. - Maintain exceptional accuracy, judgment, and composure under pressure when handling sensitive or time-critical situations. - Participate in 24/7 on-call rotation, including off-hours and weekend coverage as needed. YOU MIGHT THRIVE IN THIS ROLE IF YOU: - Have 5+ years of experience in trust & safety, content moderation, investigations, fraud, or developer risk operations. - Have experience working in incident response, law enforcement response, or escalations management. - Leverage OpenAI technology to enhance workflows, improve decision-making, and scale operational impact. - Bring deep domain expertise in your specialization area and familiarity with relevant legal, policy, and technical frameworks. - Have a track record of scaling operations, building processes, and working cross-functionally to improve performance and safety outcomes. - Possess exceptional analytical skills able to detect patterns, assess risk, and recommend policy or product changes based on evidence. - Communicate with clarity, empathy, and precision especially in sensitive user-facing contexts. - Thrive in ambiguous, high-autonomy environments and balance speed with diligence. - Are comfortable with frequent context switching, managing multiple projects, and prioritizing impact. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Strategic Sourcing Manager, Data Center Infrastruc...
About the Team OpenAI's Industrial Compute organization is building the world's most advanced AI infrastructure ecosystem. Working alongside leading cloud providers, engineering firms, construction partners, utilities, and equipment manufacturers, we are delivering hyperscale AI campuses that enable the next generation of frontier AI models. The Strategic Sourcing team develops and executes the commercial strategies that ensure our infrastructure programs have reliable access to the equipment, materials, and strategic partners needed to deliver at unprecedented scale. We partner closely with Infrastructure Delivery, Capacity Planning, Design Engineering, Hardware Operations, Finance, Legal, and our external suppliers to build a resilient global supply network capable of supporting Industrial Compute's long-term growth. As we continue expanding globally, strategic sourcing becomes a critical competitive advantage, ensuring our infrastructure programs remain cost-effective, resilient, and capable of executing against aggressive deployment timelines. About the Role We are seeking a Strategic Sourcing Manager, Data Center Infrastructure: Owner Furnished Equipment to lead sourcing strategy for the critical infrastructure systems that power Industrial Compute campuses. This role will develop commercial strategies, negotiate strategic supplier agreements, and manage relationships across engineering, construction, manufacturing, and infrastructure partners responsible for delivering mission-critical facilities. You will work closely with Infrastructure Delivery, Capacity Planning, Engineering, Finance, Construction, and external suppliers to ensure Industrial Compute has the capacity, supplier relationships, and commercial frameworks required to support rapid global expansion. The ideal candidate has experience sourcing major infrastructure systems for hyperscale data centers, mission-critical facilities, industrial construction, semiconductor manufacturing, energy infrastructure, or similarly complex capital projects. Key Responsibilities - Develop long-term sourcing strategies for data center infrastructure systems supporting Industrial Compute. - Lead strategic supplier selection, RFx processes, commercial negotiations, and contract execution for major infrastructure programs. - Build and maintain executive relationships with key suppliers, manufacturers, EPC firms, integrators, and infrastructure vendors. - Partner with Infrastructure Delivery and Engineering to align sourcing strategies with project schedules, technical requirements, and deployment priorities. - Collaborate with Capacity Planning to ensure supplier capacity aligns with long-term infrastructure roadmaps. - Evaluate supplier capabilities across manufacturing capacity, execution quality, financial health, delivery performance, and operational maturity. - Identify and mitigate supply chain risks through supplier diversification, long-term agreements, alternative sourcing strategies, and capacity reservations. - Monitor global market conditions, manufacturing trends, commodity impacts, geopolitical risks, and supplier ecosystems that may affect infrastructure delivery. - Develop supplier scorecards and performance metrics across quality, cost, schedule, responsiveness, safety, and execution. - Support executive sourcing decisions through financial analysis, market intelligence, scenario planning, and supplier benchmarking. - Partner with Legal and Finance to structure scalable commercial agreements that support Industrial Compute's long-term infrastructure strategy. Qualifications - Bachelor's degree in Supply Chain, Engineering, Construction Management, Business, Operations, Finance, or a related field. - 8+ years of experience in strategic sourcing, procurement, supplier management, or infrastructure supply chain management. - Experience sourcing major infrastructure systems, industrial equipment, mission-critical facilities, or large capital projects. - Proven experience negotiating complex commercial agreements with strategic suppliers. - Strong understanding of supplier qualification, contract strategy, supplier performance management, and sourcing governance. - Experience partnering with engineering, construction, finance, legal, and operations organizations. - Excellent analytical, financial modeling, negotiation, and executive communication skills. Preferred Skills Experience sourcing one or more of the following infrastructure systems: - HV to MV Substation and Transformer Equipment - Medium voltage electrical distribution equipment & MV to LV transformers - Low voltage electrical distribution equipment (switchgear, busway, UPS) - Power system protection, control & monitoring products - Prefabricated electrical skids and e-houses - Modular data center infrastructure - Modular cooling plants and their components (Heat exchangers, pumps, chillers, VFD) - Experience working with different forms of cooling (air and water cooled chillers, dry or adiabatic coolers, CRAH, CRAC, Air Handling Units) - Structural steel, enclosure systems and fabrication processes - Steel, stainless steel piping and components (valves, control valves, flanges) Top Skillsets - Experience supporting hyperscale cloud, AI infrastructure, semiconductor, energy, or advanced manufacturing programs. - Familiarity with long-lead equipment planning and supplier capacity management. - Experience working with global supplier networks across North America, Europe, and Asia. - Experience working with EPC, design-build, or integrated project delivery partners About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Consumer Device Safety & Risk Operations Specialis...
About the Team At OpenAI, our User Safety & Risk Operations (USRO) team helps protect our products and users from abuse, fraud, safety risks, and other forms of misuse. We operate at the front line of real-world safety and risk management, translating user and operational signals into timely decisions, effective interventions, and improvements to our systems. This role sits on a team focused on building operational capacity for new, ambiguous, and fast-moving areas of work. The team defines what needs to be built, creates the operating model to support it, and works with partner teams to make the work scalable and durable over time. About the Role We are seeking a Device Safety & Risk Operations Specialist to build the safety operating model for a new category of consumer hardware. This is a senior individual-contributor role for someone who can turn emerging product risks and incomplete requirements into practical workflows, controls, launch plans, and durable systems. You will define how product-safety incidents, critical escalations, regulated cases, and privacy-sensitive issues should be identified, investigated, escalated, resolved, and learned from. You will also establish operational requirements for case management, data access, decision logging, quality assurance, monitoring, and cross-functional response. You will stand up priority workflows through launch and early operations, then help transition them into durable homes across USRO and partner teams. The right person combines deep operational judgment with strong technical and hardware product fluency. They can move from executive-level risk framing to detailed workflow design, tabletop exercises, launch readiness, frontline guidance, and post-launch improvement. Location / work model: San Francisco, CA; hybrid, 3 days/week in-office. Please note: This role may involve exposure to sensitive or concerning material. Strong discretion, judgment, and resilience are essential. In This Role, You Will: - Build the end-to-end safety and risk operating model for new consumer hardware, from early requirements through launch and early-life operations. - Define incident taxonomies, severity levels, decision rights, escalation criteria, response pathways, and closure standards. - Develop operational playbooks for product-safety incidents, critical escalations, safety advisories, corrective actions, and other high-risk events. - Design workflows for regulated and privacy-sensitive cases, including restricted handling, evidence requirements, auditability, and partner escalation. - Translate safety and operational needs into requirements for tooling, case management, data access, monitoring, logging, and automation. - Establish clear ownership boundaries across Product, Engineering, Legal, Privacy, Product Policy, Support, Product Quality, and other operational partners. - Build launch-readiness plans, tabletop exercises, training, quality controls, reporting, and post-launch monitoring. - Use operational data, customer signals, product telemetry, and case outcomes to identify patterns and improve upstream products and systems. - Determine where AI and automation can improve triage, evidence assembly, consistency, and response while preserving appropriate human judgment. - Stand up priority workflows, operate them through launch and early-life stabilization, and transition them into durable homes across USRO and partner teams. You Might Thrive in This Role If You: - Have 8+ years of relevant experience in device safety, product safety, consumer hardware operations, technical program management, or a related field. - Have built a complex safety or risk program from an ambiguous starting point through launch and scaled operation. - Understand the realities of handling high-severity incidents, regulated workflows, sensitive customer information, and time-critical escalations. - Can translate product, engineering, legal, privacy, and policy constraints into workflows that operational teams can execute. - Are technically fluent and can reason through data flows, telemetry, access controls, audit logs, case systems, automation, and failure modes. - Use data to assess workflow health, identify emerging patterns, evaluate quality, and make risk-based decisions. - Can establish clear accountability across teams with overlapping responsibilities and different risk tolerances. - Know how to balance launch speed with safety controls, monitoring, rollback criteria, and longer-term system development. - Communicate clearly with operational, technical, legal, and executive audiences when evidence is incomplete or tradeoffs are difficult. - Are highly practical and willing to build the workflow, not only define the strategy. - Experience supporting consumer hardware, connected devices, or other products used in shared environments. - Experience with product-safety investigations, recalls, field failures, safety advisories, or hazardous-product handling. - Experience designing workflows involving privacy-sensitive sensor, diagnostic, media, or household data. - Familiarity with warranty, repair, reverse logistics, identity recovery, fraud, or ownership disputes. - Experience building vendor training, quality-assurance, incident-response, or specialist-review programs. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Strategic Account Executive
ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. About the role We're looking for an experienced, driven Senior Strategic Account Executive to drive ElevenLabs' growth across Denmark's largest enterprises, with a specific focus on Telecom, Infrastructure & Public Sector. Our ideal candidate has a well-established network and a proven track record of selling to C-level and senior decision-makers at major Danish telecom operators, infrastructure providers, and public sector institutions — and is passionate about the transformative possibilities of AI voice technology. In this role you'll act as a strategic partner and trusted advisor, enabling clients to leverage our industry-leading models and ElevenAgents — our end-to-end platform for building and deploying AI voice agents — to reimagine their customer experience, internal workflows, and monetization strategies. In this role you will: 1. Build and manage a growing portfolio of strategic accounts across Denmark, with a primary focus on Telecom, Infrastructure & Public Sector, to help ElevenLabs meet its revenue goals. 2. Identify new business opportunities where ElevenLabs' conversational AI capabilities, including ElevenAgents, can drive customer engagement, contact center automation, and operational efficiency for telecom operators, infrastructure providers, and public sector organizations. 3. Lead consultative, multi-stakeholder sales cycles, building compelling business cases that translate AI voice technology into measurable business value for senior executives and economic buyers. 4. Develop and maintain a deep understanding of the conversational AI landscape, including customer use cases, competitive solutions, and emerging trends, particularly as they apply to regulated Danish telecom, infrastructure, and public sector organizations. 5. Demonstrate expertise, or a strong willingness to learn, about conversational AI and how ElevenLabs' voice technology can unlock value across customer support, virtual agents, IVR modernization, and in-app assistants. 6. Develop and execute account strategies to expand ElevenLabs' presence within the Danish telecom, infrastructure, and public sector space, navigating complex procurement and organizational structures, including public tender processes. 7. Partner closely with Customer Success, FDEs and Solutions Engineering to ensure smooth onboarding, deployment, and expansion of accounts. 8. Serve as a trusted advisor to clients, educating C-suite and senior operations leaders on emerging trends in generative AI, voice interfaces, and conversational agents. Requirements 1. 7+ years of quota-carrying strategic sales experience in SaaS or technology, ideally with exposure to AI, generative AI, LLM-based products, or API-driven platforms. 2. Proven success closing deals and managing long, complex sales cycles with multiple stakeholders across business, IT, legal, and procurement. 3. Well-connected in the Danish telecom, infrastructure, and public sector landscape, with an existing network of senior individuals and strong executive presence and ability to build relationships at the C-suite and board level. 4. Experience selling technical solutions to product and engineering leaders; ability to translate complex technology into business value. 5. Deep understanding of enterprise and public sector procurement and legal processes in Denmark, including tender and RFP processes, with the ability to accelerate deal velocity within complex organizational structures. 6. Comfort operating in an early-stage, high-growth environment, including building new playbooks and iterating quickly. 7. Passion for voice and audio AI and how it can unlock transformative value for customers. 8. A hybrid of customer and product-driven mentality that prioritizes client satisfaction and scale. 9. Native or full professional proficiency in Danish; strong English for internal collaboration. Location This is an in-country role with a preference for a candidate based in Copenhagen. #LI-remote We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Strategic Partner Development, Data & Product Part...
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic's Beneficial Deployments team works to bring Claude to high-impact areas such as global health, life sciences, education and economic mobility, largely through partnerships with the organizations already working in those fields. Many of those partnerships involve data or product partnerships to bring Beneficial Deployment impact to bear. The Strategic Data Partnerships team is responsible for structuring and closing those agreements, and we are hiring a business development lead dedicated to this work. You will support the deal work from ideation through signature: scoping what a partner and Anthropic actually want to do together, designing a structure that works for both sides, negotiating the terms and making sure we honour them afterwards. You will work every day with the Beneficial Deployments partner managers who own these relationships, with our legal team, and with the research and product teams who will put the data or the integration to use. This is not a sales role. It is a deal-making role for someone who enjoys structuring strategic business development, is comfortable with deal strategy & operations, and wants that work to matter beyond the commercial outcome. What you'll do - Structure and close partnerships. Work with our partner managers and legal team to establish early what a proposed partnership involves – who the partner is and what the scope of the agreement should be – and help decide what to pursue, what to reshape and what to decline. - Work alongside legal and partner managers. Partner with partner managers & commercial counsel on structure and risk, and help turn recurring deal patterns into standard structures so that we can move quickly and consistently. - Keep everyone informed. Maintain a clear, current view of the partnership pipeline and communicate status across Beneficial Deployments, legal, research and product. What we're looking for Non-negotiable - You care about the public-benefit nature of this work. - 8+ years of experience, most of it negotiating and closing agreements – business development, strategic partnerships, licensing, data or content deals, corporate development or comparable. We are looking for a deal-making background rather than a sales one. - You have personally led deals from term sheet through signature, including agreements that didn't fit a standard template. - You are comfortable negotiating complex terms related to rights, use restrictions, privacy and security obligations – and working closely with lawyers on both sides of a deal. - You have a track record of working cross-functionally, especially with legal teams and with colleagues who own a relationship or program, and you are effective as the business collaborator in that setting. - You can carry many agreements at once, keep track of what was agreed and stay organized without much structure around you. - You exercise good judgment: you are comfortable saying no or proposing a different shape for a deal, and you can operate with incomplete information. Nice to have - Experience working with nonprofits, foundations, multilateral organizations, universities, health systems or governments as counterparties - Familiarity with health, education or research data and the frameworks that govern it - An understanding of how AI models are developed and evaluated, and of product integrations and APIs - Prior experience at an AI lab, a platform company or a data business The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $240,000 - $300,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
New Product Introduction (NPI) Sourcing Manager, D...
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the role Anthropic is building AI compute at a scale and pace that outruns what off-the-shelf data center equipment was designed for. Much of the power and cooling equipment behind our next campuses — battery energy storage systems (BESS), grid-forming and grid-following inverters, solid-state transformers (SST), E-STATCOM and other power-quality devices, medium-voltage switchgear, UPS, and liquid-cooling systems — is either new to the market, new to the supplier, or being built at a volume the supplier has never shipped before. The NPI Engineer owns the path from "the supplier has a design" to "the equipment is qualified, manufacturable at rate, and running reliably on site." You sit between our electrical and mechanical design teams, our supply chain and quality teams, and the supplier's engineering and factory organizations, and you make sure every new product or major variant clears the gates — EVT, DVT, PVT, FAT, SAT — before it is trusted with production load. This is a hands-on role: you will spend real time on supplier factory floors, in test labs, and at site commissioning. What you'll do - Own the NPI program for each new power or cooling product (BESS, inverters, SST, E-STATCOM, MV switchgear, UPS, CDUs, chillers) from concept selection through ramp, including the gate schedule, exit criteria, and risk register. - Drive early supplier design engagement: translate our site requirements (fault current, grid interconnection, harmonic and ride-through requirements, thermal envelopes, footprint, serviceability) into product requirements and specifications the supplier can build to, and negotiate trade-offs with their engineering teams. - Lead DFM/DFT/DFx reviews with suppliers so designs are manufacturable at the rate we need, testable in the factory, and serviceable in the field. - Plan and run prototype and pilot builds: define EVT/DVT/PVT scope and sample counts, witness builds, own test plans (type testing, HALT/HASS, thermal, EMC, protection coordination, functional and integration tests), and drive root cause and corrective action on every failure. - Qualify the product for deployment: define and execute first-article inspection, factory acceptance testing (FAT), site acceptance testing (SAT), and integrated system testing with the rest of the electrical and cooling chain, and sign off on production readiness. - Hand off to steady state: transfer qualified products, control plans, test procedures, and known-issue lists to the Manufacturing Quality and Supply Chain Delivery teams, and support them through the first production ramps. - Build the reliability picture: run FMEA/DFMEA with suppliers, define reliability targets and burn-in requirements, and feed field failure data back into the next revision. - Coordinate cross-functionally with design engineering, construction, commissioning, utilities/interconnection, safety, and sourcing so NPI schedules are integrated with campus delivery schedules. - Keep suppliers honest: track readiness and risk with clear metrics, escalate early, and hold technical reviews that resolve issues rather than admire them. You may be a good fit if you have - 8+ years of engineering experience in power electronics, electrical equipment, or industrial energy systems, with at least 4 years in an NPI, product development, or product engineering role that owned a product from prototype through production ramp. - Direct, hands-on experience with at least two of: BESS, utility- or data-center-scale inverters, medium-voltage transformers or switchgear, UPS, STATCOM/power-quality equipment, or liquid cooling systems (CDUs, chillers, hydronics). - Working knowledge of the relevant standards and how they get applied in qualification: UL 9540/9540A, UL 1741 and IEEE 1547, IEEE 2800, IEC 62477 / IEC 62909, IEEE C37 and C57 series, NFPA 70/855, UL 1778, and comparable IEC equivalents. - Experience defining and executing structured qualification programs (EVT/DVT/PVT, FAT/SAT, type testing, reliability testing) and closing failures with disciplined root cause analysis and CAPA. - Familiarity with supplier factory environments — production lines, test bays, quality systems — and the ability to assess a supplier's real readiness to ship at rate. - Fluency in design-for-manufacturing and design-for-test principles and the supplier ECO/change-control process. - Strong systems thinking: you can reason about how an inverter, a battery, a transformer, and a cooling loop behave together at a site, not just in isolation. - Clear written and verbal communication, and comfort driving decisions across engineering, supply chain, and executive audiences. - A bachelor's degree in electrical, mechanical, or power engineering, or equivalent experience. - Willingness to travel 30–40% to supplier factories and data center sites, including internationally. Strong candidates may also have - Experience with solid-state transformers, grid-forming inverters, E-STATCOM, or other emerging power-conversion equipment being introduced to data center or utility applications for the first time. - NPI or product engineering experience at a hyperscaler, a large utility-scale developer, or a Tier-1 power equipment OEM. - Background in grid interconnection studies, protection coordination, or power-system modeling (PSCAD, ETAP, PSS/E, or similar). - Liquid cooling product introduction experience — CDU, rear-door heat exchanger, direct-to-chip, or immersion systems. - Reliability engineering credentials (CRE, Six Sigma) or experience running HALT/HASS programs. - Firmware and controls validation experience for power conversion equipment (inverter control loops, BMS, EMS, PLC/SCADA integration). - Experience standing up or scaling new supplier manufacturing lines, including contract manufacturing and international sites. The annual compensation range for this role is listed below. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. Annual Salary: $320,000 - $405,000 USD Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Member of Technical Staff (Machine Learning Engine...
Perplexity is seeking an experienced Machine Learning Engineer to improve search quality across the middle and later stages of ranking. We are looking for a strong ranking generalist who can own ambiguous problems end to end and brings exceptional depth in either neural ranking or production ranking systems. Responsibilities - Relentlessly push search quality forward through models, data, evaluation, infrastructure, or any other leverage available. - Own ranking-quality problems end to end: define the evaluation, identify the bottleneck, build the solution, and ship it safely. - Train and evaluate retrieval, ranking, and classification models, including neural and LLM-based approaches where appropriate. - Build and operate ranking infrastructure, including feature computation, low-latency inference, multi-stage cascades, deployment, and monitoring. - Make sound trade-offs across quality, latency, reliability, cost, and engineering complexity. - Collaborate across Data, AI, Infrastructure, and Product while retaining ownership of the final quality outcome. Qualifications - Deep understanding of search or recommender systems and their evaluation. - Proven ownership of a large-scale production ranking system or a substantial class of quality problems. - Strong machine-learning and software-engineering skills across data, models, serving, and monitoring. - Ability to drive ambiguous, cross-team problems without continuous task decomposition. - Exceptional depth in either modern neural ranking methods or low-latency ranking systems and runtime. - Minimum 5 years of relevant industry experience.
Customer Engineer, Turkish or Arabic Speaking
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Dubai, UAE What you will do as a Customer Engineer The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil, so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey. Key Responsibilities - Technical Validation: Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals. - Customer Adoption & Value Realization: Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk. - Commercial Accountability & Expansion: Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives. - Trusted Advisory: Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes. - AI Orchestration & Workflow Automation: Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory. - Education & Enablement: Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization. Minimum Qualifications - Fluency in English and Turkish and/or Arabic (written and spoken). - Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal levelling). - Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly. - Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives. - Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles. - Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy. - Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below: - Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS. - Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts. - Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3. - AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows. - Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions. - Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments. Strongly Preferred Qualifications (The "Good-to-Haves") - Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms. - Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls. - Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2. - Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth. Education Undergraduate or graduate degree in Computer Science, Engineering, or a related field. Travel This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Consumer Marketing Manager, Japan
About OpenAI: OpenAI is an AI research and deployment company. Our mission is to ensure that artificial general intelligence benefits all of humanity. We push the boundaries of AI capabilities while working to deploy them safely and responsibly through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. About the Role: We are seeking an experienced and versatile Japan Consumer Marketing Manager to develop and execute locally relevant consumer programs in one of our most important and culturally nuanced markets. Reporting to the Japan Marketing Lead, this is a hands-on role for a full-stack consumer marketer with deep understanding of the Japanese consumer landscape—someone who can translate strategy into locally resonant campaigns, shape narratives that build trust, and accelerate adoption and repeat usage at scale. The ideal candidate combines strong consumer marketing instincts with excellent execution in complex, cross-functional environments. This role will manage integrated initiatives spanning brand, product storytelling, digital, social, creators, partnerships, community, and lifecycle, while representing the voice of Japanese consumers internally. Key Responsibilities: - Develop and execute Japan-specific consumer marketing plans under the Japan Marketing Lead, ensuring strong local relevance while aligning with global priorities. - Drive full-funnel initiatives that grow users and weekly active users, deepen activation and repeat usage, and improve retention, advocacy, and sentiment. - Act as a local expert and thought partner—bringing deep insights into Japanese culture, consumer behavior, and media dynamics to inform strategy, creative, and execution. - Manage and collaborate with local agencies, creators, and production partners to deliver culturally authentic, high-quality campaigns and content. - Partner closely with cross-functional teams including product marketing, communications, partnerships, and regional leadership to deliver integrated programs with clear impact. - Represent the voice of Japan internally, ensuring local nuance, context, and market realities are reflected in marketing strategy, messaging, and decision-making. Qualifications: - 7+ years of marketing experience, with a strong track record of delivering high-impact consumer campaigns and measurable user or usage growth in Japan. - Deep understanding of the Japanese consumer landscape, cultural context, and local media and marketing ecosystems. - Proven ability to build and execute integrated marketing plans across brand, digital, influencer/creator, and partner channels. - Comfortable operating at both strategic and hands-on executional levels in a fast-paced, ambiguous environment. - Strong network of local agencies, creatives, creators, and production partners; demonstrated experience managing external partners. - Excellent communicator and collaborator, with the ability to influence stakeholders across functions and geographies. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Sales Development Lead - Middle East
ABOUT ELEVENLABS ElevenLabs is an AI research and product company transforming how we interact with technology. We launched in January 2023 with the first human-like AI voice model. Today, we serve millions of users and thousands of businesses - from fast-growing startups to large enterprises like Deutsche Telekom and Meta. Our investors are some of the world's most prominent, including Andreessen Horowitz, ICONIQ Growth and Sequoia. We've raised $781M in funding and our last valuation was $11B - multiples of 11, always. We have expanded from voice into three main platforms: - ElevenAgents enables businesses to deliver seamless and intelligent customer experiences, with the integrations, testing, monitoring, and reliability necessary to deploy voice and chat agents at scale. - ElevenCreative empowers creators and marketers to generate and edit speech, music, image, and video across 70+ languages. - ElevenAPI gives developers access to our leading AI audio foundational models. Everything we do is the result of the creativity and commitment of our team - builders doing the best work of their lives. We are researchers, engineers, and operators. IOI medalists and ex-founders. If you want to work hard and create lasting positive impact, we want to hear from you. HOW WE WORK - High-velocity: Rapid experimentation, lean autonomous teams, and minimal bureaucracy. - Impact not job titles: We don’t have job titles. Instead, it’s about the impact you have. No task is above or beneath you. - AI first: We use AI to move faster with higher-quality results. We do this across the whole company—from engineering to growth to operations. - Excellence everywhere: Everything we do should match the quality of our AI models. - Global team: We prioritize your talent, not your location. WHAT WE OFFER - Innovative culture: You’ll be part of a generational opportunity to define the trajectory of AI, surrounded by a team pushing the boundaries of what’s possible. - Growth paths: Joining ElevenLabs means joining a dynamic team with countless opportunities to drive impact - beyond your immediate role and responsibilities. - Learning & development: ElevenLabs proactively supports professional development through an annual discretionary stipend. - Social travel: We also provide an annual discretionary stipend to meet up with colleagues each year, however you choose. - Annual company offsite: Each year, we bring the entire team together in a new location - past offsites have included Croatia and Italy. - Co-working: If you’re not located near one of our main hubs, we offer a monthly co-working stipend. As the Sales Development Lead based in Middle East , you will own the outbound sales strategy for the region while building and developing a high-performing SDR team. You'll work closely with Account Executives and sales leadership to turn ElevenLabs' breakthrough voice technology into new pipeline for enterprises across Middle East. In this role you will: - Build, coach, and manage a team of SDRs, setting the bar for outbound execution and pipeline generation. - Design and continuously refine the outbound playbook — research, prospecting, cold calling, emailing, and social outreach — for the ME market. - Partner closely with Account Executives to align on prospect feedback, objections, and market trends, and translate that insight into sharper outreach. - Own KPI tracking and reporting for the team — conversion rates, lead quality, and outreach effectiveness — and use that data to optimize strategy. - Collaborate with sales leadership to scale process as the team and market mature. - Act as an escalation point and mentor for the team, unblocking deals and developing individual reps' skills. Requirements - 6-8+ years outbound B2B sales experience, including experience leading, mentoring, or managing an SDR/BDR team. - Track record of personally securing new business meetings and a track record of coaching others to do the same. - Demonstrated ability to build opportunity-sized lead lists in new markets and categories. - Experience building and scaling outbound process, tooling, and playbooks from the ground up. - Fluency with the full suite of prospecting tools (e.g., sales engagement platforms, enrichment tools, CRM). - Curiosity — asks insightful questions and builds solutions from a foundation of knowledge and insight. - Self-motivated and comfortable operating with autonomy while keeping a team aligned and driven. - Strong time management and prioritization skills, able to balance own pipeline work with team leadership. - Excellent verbal and written communication skills in English. Second language (Arabic) is a plus We are an equal opportunity employer and do not discriminate on the basis of race, religion, national origin, gender, sexual orientation, age, veteran status, disability or other legally protected statuses.
Account Director, Mid-Market
About the team OpenAI’s mission is to build safe artificial general intelligence (AGI) which benefits all of humanity. This long-term undertaking brings the world’s best scientists, engineers, and business professionals into one lab together to accomplish this. In pursuit of this mission, our Go To Market (GTM) team is responsible for helping customers learn how to leverage and deploy our highly capable AI products across their business. The team is made of Sales, Solutions, Support, Marketing, and Partnership professionals that work together to create valuable solutions that will help bring AI to as many users as possible. About the role This role is part of our APAC Mid-Market team which will own both named account pursuits and executing programmatic sales via OpenAI partners. You’ll be a key driver of writing the playbook for Mid-Market in APAC as an AI Native Sales team. You’ll work with researchers, engineers, and solution strategists to help customers evolve their industry with AI. This role is based in India and can be based out of either Delhi, Mumbai or Bangalore. For locations with an office, we operate in a hybrid model of 3 days in the office. In this role, you'll: - Manage a portfolio of accounts, developing and executing strategies for a comprehensive regional go to market plan. - Win lighthouse accounts through outbound sales outreach. - Partner with solutions and research engineering to build and execute complex customer programs and projects. - Own a consumption revenue target. - Manage consumption revenue forecasts. - Support the recruitment and onboarding of other teammates. - Support the development of company culture. We're seeking someone with experience including: - 7+ years of direct selling experience in Data and AI or Cloud. - Designing and executing complex go to market strategies. - Orchestrating programmatic sales motions with partners. - Experience operating in fast paced, high growth environments. - Working directly with c-level executives. - Leading high-visibility customer events (CAB, conferences, product launches, etc.). - Hands on experience with AI tools. You might thrive in this role if you: - Are customer-centric. You are motivated to deeply understand your customer’s priorities and help them achieve their vision for using our models to improve their products and services. You build strong relationships with executives and professionals across functions and serve as a trusted advisor. - Have a passion or deep curiosity in artificial intelligence. You embrace the opportunity to help deploy our technology in a way that benefits humanity. You’re excited to educate our customers on AI and how to plan for the future. - Are a builder. You are excited to impact how our company operates and scales. Your passion is building strong systems and processes from the ground up and executing them with precision. - Are excited by new challenges. You don’t have the answers to every question up front, but the process of solving them invigorates you. Bespoke issues requiring multidimensional knowledge excite you. You’re willing to experiment with new solutions. - Are a strategist. You deeply understand go to market best practices and raise the bar for our organization. You think and plan forward on the order of years and bring internal and external stakeholders along with your strategy. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Research Engineer, Cybersecurity RL (Reinforcement...
About Anthropic Anthropic’s mission is to create reliable, interpretable, and steerable AI systems. We want AI to be safe and beneficial for our users and for society as a whole. Our team is a quickly growing group of committed researchers, engineers, policy experts, and business leaders working together to build beneficial AI systems. About the Team The Security team protects Anthropic's AI systems and maintains the trust of our users and society. About the Role At Anthropic, we are pioneering new frontiers in AI that have the potential to greatly benefit society. However, developing advanced AI also comes with risks if not properly safeguarded. As a Research Engineer, you'll help to safely advance the capabilities of our models in incident response, security analysis, vulnerability remediation, and other areas of defensive cybersecurity. This role blends research and engineering, requiring you to both develop novel approaches and realize them in code. Your work will include designing and implementing RL environments, conducting experiments and evaluations, delivering your work into production training runs, and collaborating with other researchers, engineers, and cybersecurity specialists across and outside Anthropic. This role requires ML experience combined with domain expertise in cybersecurity. You might be an ML researcher with a history of cybersecurity work, or a security professional with a background in ML. Responsibilities - Partner with researchers and safety teams across Anthropic to understand their analytical needs and build solutions - Develop agentic integrations that allow AI systems to autonomously investigate and act on analytical findings - Contribute to the strategic direction of the team, including decisions about what to build, what to partner on, and where to invest - This role may require participation in an on-call rotation. You may be a good fit if you - Have experience with machine learning. - Have experience in cybersecurity research. - Have strong software engineering skills. - Can balance research exploration with engineering implementation. - Are passionate about AI's potential and committed to developing safe and beneficial systems. Strong candidates may also have - Professional experience in security engineering, fuzzing, detection and response, or other applied defensive work. - Experience participating in or building CTF competitions and cyber ranges. - Academic research experience in cybersecurity or other experimental & research background. - Familiarity with RL techniques and environments. - Familiarity with LLM training methodologies. Logistics Minimum education: Bachelor’s degree or an equivalent combination of education, training, and/or experience Required field of study: A field relevant to the role as demonstrated through coursework, training, or professional experience Minimum years of experience: Years of experience required will correlate with the internal job level requirements for the position Location-based hybrid policy: Currently, we expect all staff to be in one of our offices at least 25% of the time. However, some roles may require more time in our offices. Visa sponsorship: We do sponsor visas! However, we aren't able to successfully sponsor visas for every role and every candidate. But if we make you an offer, we will make every reasonable effort to get you a visa, and we retain an immigration lawyer to help with this. We encourage you to apply even if you do not believe you meet every single qualification. Not all strong candidates will meet every single qualification as listed. Research shows that people who identify as being from underrepresented groups are more prone to experiencing imposter syndrome and doubting the strength of their candidacy, so we urge you not to exclude yourself prematurely and to submit an application if you're interested in this work. We think AI systems like the ones we're building have enormous social and ethical implications. We think this makes representation even more important, and we strive to include a range of diverse perspectives on our team. Your safety matters to us. To protect yourself from potential scams, remember that Anthropic recruiters only contact you from @anthropic.com email addresses. In some cases, we may partner with vetted recruiting agencies who will identify themselves as working on behalf of Anthropic. Be cautious of emails from other domains. Legitimate Anthropic recruiters will never ask for money, fees, or banking information before your first day. If you're ever unsure about a communication, don't click any links—visit anthropic.com/careers directly for confirmed position openings. How we're different We believe that the highest-impact AI research will be big science. At Anthropic we work as a single cohesive team on just a few large-scale research efforts. And we value impact — advancing our long-term goals of steerable, trustworthy AI — rather than work on smaller and more specific puzzles. We view AI research as an empirical science, which has as much in common with physics and biology as with traditional efforts in computer science. We're an extremely collaborative group, and we host frequent research discussions to ensure that we are pursuing the highest-impact work at any given time. As such, we greatly value communication skills. The easiest way to understand our research directions is to read our recent research. This research continues many of the directions our team worked on prior to Anthropic, including: GPT-3, Circuit-Based Interpretability, Multimodal Neurons, Scaling Laws, AI & Compute, Concrete Problems in AI Safety, and Learning from Human Preferences. Come work with us! Anthropic is a public benefit corporation headquartered in San Francisco. We offer competitive compensation and benefits, optional equity donation matching, generous vacation and parental leave, flexible working hours, and a lovely office space in which to collaborate with colleagues. Guidance on Candidates' AI Usage: Learn about our policy for using AI in our application process.
Senior Software Engineer — Infra Agent Systems
About the Role Together AI runs one of the largest GPU fleets in the world. The Infra Agent Systems team builds the software systems that power and automate that infrastructure. We develop production AI agents that diagnose hardware failures, investigate incidents, correlate signals across the fleet, and automate operational workflows. Alongside these agents, we build the platform they run on, including knowledge graphs, retrieval systems, orchestration frameworks, and developer tooling. You’ll work across two areas: Infrastructure Agent Systems — Build production AI agents that help operate our GPU fleet by diagnosing failures, investigating incidents, gathering evidence from live systems, and assisting with remediation. These agents are used every day by our infrastructure and datacenter teams through APIs, CLI, dashboards, and Slack. Core Agent Platform — Build the platform that powers these agents, including knowledge graphs, search and retrieval, orchestration, evaluation, and the tooling that enables agents to reason, act, and continuously improve. We’re working on something that hasn’t really been done before: building knowledge graphs and self-improving AI agents that understand, operate, and continuously improve large-scale AI infrastructure. This is an opportunity to work at the intersection of AI agents, distributed systems, infrastructure, and automation , solving challenging engineering problems with real production impact. There’s an enormous amount to build, learn, and shape as we define the future of autonomous infrastructure. responsible for delivering the software but also for operating and supporting it in production. Why this Role You’ll work on two hard problems at the same time: making AI agents trustworthy enough to operate production infrastructure, and building the knowledge, retrieval, and distributed systems that make those agents effective. You’ll have the opportunity to build foundational systems from the ground up, work on infrastructure at massive scale, and help define how self-improving AI agents operate real-world AI infrastructure. Hybrid in Amsterdam Responsibilities - Design and build production AI agent systems that diagnose, investigate, and remediate infrastructure issues across one of the world’s largest GPU fleets. - Build the distributed services, orchestration framework, knowledge graph, and retrieval systems that power infrastructure agents. - Develop fleet intelligence systems that combine telemetry, infrastructure state, operational knowledge, and historical incidents to help agents make better decisions. - Integrate with observability, incident management, ticketing, fleet inventory, source control, chat, and internal infrastructure systems through well-designed APIs. - Own services end to end, including architecture, implementation, testing, deployment, observability, and production operations. - Improve agent performance through evaluations, retrieval improvements, better tools, and production feedback loops. - Turn what agents learn in production into reliable, reviewed software and automation. Requirements - 5+ years of experience building production backend systems, distributed systems, or infrastructure platforms. - Strong systems design skills and experience owning significant systems from design through production. - Depth in at least one of the following: - AI agent systems, orchestration, tool use, evaluation, or grounding - Knowledge graphs or graph data modeling - Search, retrieval, ranking, RAG, or semantic search systems - Strong backend engineering experience, including API design, service boundaries, data modeling, and integrations across complex systems. - Experience with Kubernetes, GitOps such as ArgoCD, infrastructure-as-code, and cloud platforms. - Comfortable working across languages such as Go, TypeScript, Python, or Rust. Experience in the following is a plus: - GPU infrastructure, datacenters, bare-metal systems, hardware failure modes, BMC/IPMI, or cluster schedulers - Graph databases - Event-driven systems and messaging platforms such as NATS or Kafka - Observability platforms such as Prometheus and Grafana - Building evaluation frameworks or improving the quality and reliability of LLM-powered systems About Together AI Together AI, the AI Native Cloud, is purpose-built for AI engineers. AI application developers get high-performance inference that scales reliably, fine-tuning and reinforcement learning for creating frontier-level specialized models, and pre-training at massive scale for fully custom intelligence, all around a marketplace of leading open models that teams can run, adapt, and own. Trusted by Cursor, Decagon, ElevenLabs, Salesforce, and Zoom, Together serves 400+ trillion tokens a month. Equal Opportunity Together AI is an Equal Opportunity Employer and is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and more.
Senior Customer Engineer, Japan
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Location: Tokyo, Japan About the Role At Cloudflare, we are on a mission to help build a better Internet. As the architectural complexity of enterprise solutions scales, we are evolving how we partner with our customers. The Customer Engineer (CE) represents the core driver of our technical go-to-market strategy: a trusted advisor who owns the technical relationship from the initial discovery phase through to long-term adoption and ongoing account expansion. Sitting within the GTM organization and reporting to the Regional Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, utilizing AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey. Key Responsibilities - Technical Validation: Partner closely with Account Executives to lead technical discovery, build bespoke architectures, and deliver compelling product demonstrations and Proof of Concepts (PoCs) across Cloudflare’s portfolio (Security, Networking, Zero Trust and Developer Platforms). - Trusted Advisory: Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. - Strategic Alignment: Own the long-term technical relationship across the entire customer lifecycle, ensuring continuous alignment between the customer’s evolving business goals and our product roadmap. - Commercial Accountability & Expansion: Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. You will be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives. - AI Orchestration & Workflow Automation: Act as an "AI-Augmented" engineer. Leverage AI agents and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, and basic telemetry monitoring, reclaiming your time for strategic customer advisory. Minimum Qualifications - Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Sales Engineering, or as a Forward Deployed Engineer. - Technical Acumen: Broad technical expertise spanning web security, networking (routing, DNS, DDoS mitigation), cloud infrastructure, and enterprise architecture. - Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles. - Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy. Strongly Preferred Qualifications (The "Good-to-Haves") - Cloudflare Developer Stack Experience: Hands-on experience building, deploying, or architecting solutions using Cloudflare's developer platform and AI ecosystem, specifically Workers AI and AI Gateway. - Applied AI Knowledge: Experience with prompt engineering, Large Language Model (LLM) orchestration, or Retrieval-Augmented Generation (RAG) architectures. - Coding/Scripting: Proficiency in Python, JavaScript, or similar languages to write custom integration scripts, API connectors, and edge computing functions. Compensation This role features a competitive base salary and a variable commission structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion. What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Site Selection Lead
About the Team OpenAI is building the world’s most advanced AI infrastructure ecosystem. The Site Readiness & Development team owns the upstream diligence and development work required to convert powered-land opportunities into executable infrastructure options. About the Role The Site Selection Lead sets the site-selection strategy for powered-land and greenfield/brownfield opportunities. This role defines, with cross-functional partners, what makes a site attractive, executable, and scalable, then turns that shared rubric into portfolio choices and deployment plans. Key Responsibilities - Own the site-selection strategy across priority geographies, including market maps, pipeline segmentation, source refreshes, live-location tracking, and portfolio prioritization. - Convene Power, Land, Development, Engineering, Construction, Environmental, Community, Commercial, Legal, and Finance partners to define the shared rubric for a high-quality site. - Translate that rubric into clear screening criteria across power readiness, land control, timing, scale, cost, community risk, environmental constraints, AHJ path, budget, schedule, and counterparty credibility. - Orchestrate Commercial, Legal, Finance, Power, and Development teams to shape exclusivity, initial terms, site-control strategy, funding assumptions, and the path to deployment before deeper commitment. - Build a deployment plan for top candidates that identifies capacity, sequencing, capital implications, critical-path approvals, risks, owners, and stage-gate decisions. - Lead conceptual site planning and test-fit screening using boundaries, map layers, buildings, substations, roads, parking, laydown, stormwater, utility corridors, acreage, and estimated load. - Maintain a single decision-support view of pipeline stage, site health, power readiness, finance review, maps, project evidence, outstanding source data, owners, deadlines, and escalations. - Present executive-ready advance, defer, or stop recommendations with clear trade-offs, resource asks, and next steps; hand qualified sites to the Development Lead with a complete screening record. Qualifications - 6+ years in site selection, infrastructure development, data center development, energy development, commercial real estate, or a related field. - Strong strategic judgment on market intelligence, portfolio construction, site viability, counterparty credibility, and prioritization. - Demonstrated ability to lead cross-functional organizations through ambiguous decisions and align technical, commercial, legal, and finance stakeholders. - Commercial and financial fluency sufficient to connect site quality, deal terms, capital implications, schedule, and deployment risk. - Experience building site funnels, screening frameworks, mapping or test-fit workflows, dashboards, and executive decision materials. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Strategy & Operations Lead - India
About the Team The APAC team is responsible for bringing OpenAI’s mission, products, and partnerships to life across one of the company’s most strategically important regions. As we scale our presence across Asia-Pacific, we are building a regional operating model that enables strong local execution, consistent global alignment, and long-term impact across businesses, products, markets, and functions. About the Role We are looking for a Strategy & Operations Lead to lead and scale operational excellence across India. Reporting to the General Manager, India, this leader will work hand in hand with the GM to translate global strategy into regional execution, ensure operating discipline across markets and functions, and help the business scale with consistency, speed, and rigor. This person will act as a key bridge between global leadership and regional teams, bringing clarity to priorities, building scalable operating systems, and ensuring the region is set up to deliver against ambitious business goals while keeping the long-term opportunity in mind. This role is based in Bangalore, India and we use a hybrid model of 3 days in office. In this role, you will: - Define and implement the India operating strategy in alignment with APAC & global objectives and regional priorities. - Drive execution across key markets, ensuring consistency while adapting to local needs, regulations, and market dynamics. - Partner with global leadership to prioritize initiatives, allocate resources, and ensure strong execution in-region. - Establish KPIs, reporting frameworks, and operating cadences to track performance and inform decision-making. - Build and optimize scalable processes across business lines, including consumer, product, partnerships, and other key functions. - Identify operational gaps and inefficiencies, and implementing continuous improvement initiatives. - Support market entry strategies and operational readiness for India - Enable strategic partnerships through strong operational frameworks and close partnership with relevant teams. - Help build a strong regional functional leadership team and ensuring the regional operating system runs smoothly and efficiently. - Collaborate closely across functions to drive accountability and deliver against regional goals. - Ensure seamless coordination between global and regional stakeholders. - Act as a central point of accountability for operational delivery across India. - Build, lead, and mentor a high-performing regional operations team. - Foster a culture of accountability, inclusion, operational rigor, and continuous learning. - Develop leadership bench strength across key markets and functions. You might thrive in this role if you have: - Significant experience leading regional or international operations in a fast-scaling, complex business environment. - Strong strategic and operational judgment, with the ability to translate high-level goals into clear execution plans. - Experience operating across multiple markets, functions, and business lines, ideally within India. - A track record of building scalable operating systems, processes, metrics, and reporting frameworks. - Strong cross-functional leadership skills and the ability to influence senior stakeholders across global and regional teams. - Excellent business judgment, with a bias toward action and strong accountability for outcomes. - Experience supporting market expansion, operational readiness, and/or regional growth initiatives. - Strong people leadership skills, including experience building and developing high-performing teams. - Comfort operating in ambiguity and creating structure in fast-moving environments. - High integrity, low ego, and a collaborative leadership style. - Strong written and verbal communication skills, with the ability to bring clarity to complex topics. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Agent Reliability Engineer, GTM
ABOUT US At LangChain, our mission is to make intelligent agents ubiquitous. We build the foundation for agent engineering in the real world, helping developers move from prototypes to production-ready AI agents that teams can rely on. We began as widely adopted open-source tools and have grown to also offer a platform for building, evaluating, deploying, and operating agents at scale. With $125M raised at Series B from IVP, Sequoia, Benchmark, CapitalG, and Sapphire Ventures, we’re at a stage where we’re continuing to develop new products, growth is accelerating, and all team members have meaningful impact on what we build and how we work together. LangChain is a place where your contributions can shape how this technology shows up in the real world. Today, our platform includes LangSmith (Observability, Evaluation, Deployment, Fleet, and Sandboxes), our open source frameworks (LangChain, LangGraph, and Deep Agents), and the newly launched LangSmith Engine for autonomous agent improvement. We have 100M+ monthly open source downloads, 6,000+ active LangSmith customers, and 5 of the Fortune 10 use LangSmith in production (+ 35% of the Fortune 500 overall), including teams at Klarna, Clay, Coinbase, Workday, Lyft, Cloudflare, Harvey, Rippling, Vanta, LinkedIn, Monday.com, Nvidia, and Bridgewater. ABOUT THE TEAM: GTM Engineering builds the AI agents, systems, and automation that power how our go-to-market teams work. We partner across Sales, Marketing, Customer Success, Support, and other GTM functions to identify high-leverage problems and build solutions that improve speed, quality, and scale. Our work spans four core areas: - Identify — find high-leverage GTM workflows where AI can meaningfully improve how we operate - Build — design, build, and deploy production AI agents and automated workflows across GTM - Enable — drive adoption through thoughtful rollouts, playbooks, best practices, and ongoing enablement - Evangelize — share what we build and learn externally through content, demos, talks, and open source examples ABOUT THE ROLE: You'll own the health, cost, performance, and business impact of the GTM Agent, and build the feedback loops that keep it improving. Because we build the platform we run on, you'll also operate the agent on LangSmith the way we tell customers to, and turn that practice into the reference story enterprises keep asking us for. You'll work across Python 3.11, FastAPI, LangGraph, DeepAgents, LangSmith, Supabase Postgres, BigQuery, Anthropic and OpenAI models, and Slack and Next.js surfaces. WHAT YOU'LL DO: - Monitor production health across every graph, catching errors, slow runs, expensive runs, and silent failures before reps report them - Triage incoming issues from Slack, tickets, and rep reports, fixing small things directly and routing the rest to the right owner - Run the weekly eval suite, investigate failures, and turn real production bugs into permanent regression tests - Track cost and latency by model, graph, use case, and role, and recommend concrete changes to model choice, reasoning effort, and caching - Track usage and adoption per rep and per feature, and own the weekly health report the team runs on - Build the business metrics that show leadership what the agent is worth, from reply rates and meetings booked to hours reclaimed and ROI - Build our own monitoring and alerting on LangSmith, and write the “how we run our own agent” story for customers WHAT YOU'LL BRING: - Strong production Python and SQL, comfortable working in traces, logs, and warehouse tables - Real experience running LLM applications, including tracing, evals, and prompt and cache mechanics - SRE or production operations instincts: percentiles, SLOs, and separating noise from real pattern - Healthy skepticism about metrics; you check what a number actually counts before you publish it - Clear writing, and interest in publishing what you learn - High agency; you notice what's missing and take initiative to build it NICE TO HAVES: - LangGraph or LangSmith experience - Experience building an eval suite from scratch - BigQuery or dbt - Prior DevRel-adjacent writing - Empathy for sales and go-to-market users Salary: $150,000 - $190,000 Compensation Philosophy: We offer competitive compensation that includes base salary, variable compensation for relevant roles, meaningful equity, benefits, and perks. Actual compensation and offerings will vary based on role, level, and location. Team members in the EU, UK, and APAC receive locally competitive benefits aligned with regional norms and regulations. BENEFITS Benefits include medical, dental, and vision coverage, flexible vacation, a 401(k) plan, meals on in-office days in the US and more.
Product Manager, AI
Product Manager, AI at Hims & Hers. Femtech Insider network role. Industry tags: Community and Lifestyle, Consumer Goods, Cosmetics, Health Care, Healthcare, HealthTech, Lifestyle, Medical Diagnostics, Mental Health, Mobile App, Telehealth, Wellness. Skills: Product Management, User Experience, Data Science, User Experience Design (UX), A/B Testing, Health Technology. Locations: United States, Remote. Work mode: remote.
Software Engineer, Host Assurance
About the Team Security is foundational to OpenAI’s mission to ensure that artificial general intelligence benefits all of humanity. The Security organization protects OpenAI’s technology, people, and products by building and operating deeply technical systems that must work reliably at massive scale. Our work underpins OpenAI’s commitments around safety, privacy, and security across research, products, and emerging platforms. The Host Assurance team exists to make bare metal and VMs dependable & scalable foundations for OpenAI: secure by default, verifiable in practice, and resilient across providers and operating models. We operate at the trust boundary between hardware and cloud-scale orchestration, ensuring that hosts are eligible to safely run workloads with predictable security properties and auditability. About the Role OpenAI is seeking a Software Engineer, Host Assurance to build and operate the services, APIs, and host software that establish and maintain trust in our compute infrastructure. You will own production software from design and implementation through testing, rollout, observability, and operation. Your work will support capabilities such as machine identity, certificate issuance and enrollment, secure bootstrap, and host attestation across bare-metal and VM environments. Success in this role requires strong technical judgment, the ability to reason across software and host-system boundaries and learn unfamiliar parts of the stack, and a practical mindset for building systems that are secure, reliable, and usable in fast-moving production environments. The systems you build will sit on the critical path of OpenAI’s frontier infrastructure investments and will directly shape how large amounts of compute are brought online - securely, responsibly, and at global scale - underpinning long-lived commitments around privacy, security, and reliability. You will partner closely with infrastructure, research, and confidential computing initiatives—including novel hardware platforms and emerging deployment models– to make the secure path the easiest path. This role is well suited for engineers who enjoy working across trust services, operating systems, hardware and firmware validation, and infrastructure security, and who are excited by ambiguous, high-impact problems at the boundary of hardware and large-scale systems. In this role, you will: - Design, build, and operate components of the Host Assurance platform that establish trust in both bare-metal & VM hosts before they are eligible for production use. - Help ensure hosts are verifiably trustworthy from delivery and installation through secure bootstrap and readiness to join orchestration systems. - Build and improve systems such as machine identity, certificate issuance and enrollment, HSM-backed or key-management-backed trust services, host attestation, measurement, and baseline verification tooling. - Validate delivered hardware and firmware against vendor claims and continuously detect and manage drift over time. - Eliminate insecure bootstrap patterns while preserving deployment throughput and operational reliability. Partner with provisioning, fleet, and orchestration teams to deliver paved paths where the secure approach is the easiest approach. - Own software components through implementation, operational readiness, launch, and ongoing operation. Define readiness criteria, validate behavior under load and failure, establish monitoring and actionable alerts, plan staged rollouts and tested recovery procedures, and maintain runbooks. Use production experience to improve reliability and reduce operational burden. - Participate in production support via oncall rotation. - Help define observable, testable security properties for host platforms and improve the telemetry and validation needed to enforce them in practice. - Work across different deployment models and provider boundaries while maintaining a consistent bar for host trust outcomes. You might thrive in this role if you: - Have strong software engineering experience building and operating reliable production systems at scale. - Bring depth in distributed systems, backend or platform engineering, operating systems, or infrastructure security. Experience with PKI, HSMs, machine identity, attestation, secure boot, or hardware security is valuable but not required. - Can reason across services, APIs, and host software, and learn the boot, firmware, and hardware trust mechanisms relevant to your work. Apply sound judgment to trust boundaries, correctness, and safe failure behavior. - Have experience writing production quality code and ability to reason clearly about failure modes, operational safety, and long-term maintainability. - Have experience supporting critical production systems at scale, such as being on-call. - Balance rigor with pragmatism, and care about making strong security controls deployable in real-world environments. - Are self-directed, low ego, and willing to work across disciplines to solve the most important problems. - Enjoy building in ambiguous spaces where the architecture is still emerging, stakes are at all time high, and the future is being built. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Member of Technical Staff (Software Engineer, Infr...
ABOUT THE ROLE The Infrastructure team builds and operates the foundational systems behind Perplexity’s products. At Perplexity, infrastructure sits on the critical path of every answer, supporting real-time search, retrieval, model serving, and agent workloads where latency, reliability, and rapid iteration directly shape the user experience. This role is for strong infrastructure engineers whose experience spans multiple domains and who are energized by cross-cutting problems that do not fit neatly within a single platform team. You do not need to be a specialist in every area. Scope ranges from owning major production systems to setting technical direction across teams, leading complex infrastructure programs, and shaping infrastructure strategy across the organization. If a specialized Cloud Infrastructure, Storage Platform, Backend Platform, Data Platform, Connector Platform, or AI Acceleration role clearly matches your expertise and interests, apply directly to it. If your experience spans several infrastructure domains or you are most energized by cross-cutting systems problems, apply here. Submit one application, and we will consider you across the Infrastructure organization. KEY RESPONSIBILITIES - Own cross-cutting infrastructure problems that span compute, storage, networking, data, deployment, and reliability, including eliminating bottlenecks across retrieval and serving paths, building shared abstractions across deployment environments, and resolving failure modes that cross platform boundaries. - Design, build, and operate distributed infrastructure supporting Perplexity’s consumer, AI, and enterprise workloads, owning systems from architecture through production operation. - Identify gaps between existing platforms and build shared abstractions, automation, and tooling that make infrastructure easier and safer to use. - Improve system performance, availability, scalability, and cost-efficiency across online request traffic and background workloads. - Debug complex production issues across service and infrastructure boundaries, then turn the findings into durable architectural improvements. - Set technical direction for complex infrastructure systems, lead high-impact programs across teams, and establish durable technical standards through collaboration with infrastructure, product, AI, and security partners. QUALIFICATIONS - 4+ years of professional software engineering experience building and operating production backend, platform, or distributed systems. - A track record of owning complex production systems end to end and delivering sustained technical impact across teams. - Demonstrated ability to set technical direction, lead through influence, and raise the engineering bar through architecture, design reviews, and mentorship. - Strong software engineering skills in Python or other systems or backend languages such as Go, Rust, C++, or Java. - Meaningful experience across at least two infrastructure domains, such as cloud platforms, distributed systems, Kubernetes, storage, databases, networking, data systems, developer infrastructure, or production reliability. - Ability to develop depth quickly in unfamiliar systems, reason across software and infrastructure layers, and drive production incidents from diagnosis through durable resolution. If you’re excited about this role, we encourage you to apply even if your experience doesn’t match every qualification listed above.
Paid Media Manager
Our mission is to automate coding. The first step in our journey is to build the best tool for professional programmers, using a combination of inventive research, design, and engineering. Our organization is very flat, and our team is small and talent dense. We particularly like people who are truth-seeking, passionate, and creative. We enjoy spirited debate, crazy ideas, and shipping code. About the role We’re hiring a paid acquisition marketer to help scale our growth engine. You’ll build and optimize full-funnel campaigns across Google Ads, LinkedIn, Meta, Reddit, YouTube, and emerging developer-focused platforms—turning paid media investment into qualified signups, pipeline, and revenue. This is a highly analytical, hands-on role with ownership spanning channel strategy, campaign execution, creative testing, landing-page experimentation, and measurement. You’ll work closely with creative, content, product marketing, sales, lifecycle, data, and engineering to improve performance at every stage of the funnel, from the first impression through downstream conversion. The ideal candidate combines strong paid media expertise with commercial judgment, intellectual curiosity, and a bias toward action. You’re comfortable managing meaningful budgets, digging into attribution and cohort data, and running structured experiments to uncover new growth levers. You’ll thrive here if you move quickly, communicate insights clearly, and are energized by the opportunity to go above and beyond when a high-impact opportunity arises. What you’ll do - Own and scale paid acquisition across channels including Google Ads, LinkedIn, Meta, Reddit, YouTube, and emerging developer-focused platforms - Build and optimize full-funnel campaigns that drive qualified signups, pipeline, and revenue, not just clicks - Develop channel strategy across search, paid social, retargeting, and experimentation budgets - Test ad copy and creative angles tailored to technical audiences. - Partner closely with creative, content, and product marketing to ship high-performing ad concepts and landing page iterations - Manage campaign structure, keyword strategy, audience segmentation, and bidding to improve CAC and payback - Own measurement and attribution, with support from ops and engineering: tracking setup, conversion quality, offline conversion imports, and incrementality testing - Analyze performance trends and communicate results clearly through dashboards, reporting, and weekly insights - Run structured experiments to identify new growth levers (new audiences, formats, offers, onboarding flows) - Collaborate with sales, lifecycle, and data teams to improve lead quality and conversion rates downstream - Stay current on platform changes, AI-driven campaign formats, and new opportunities in the paid media ecosystem You may be a fit if you have: - Proven ability to manage meaningful monthly budgets and scale spend efficiently while maintaining performance - Deep expertise in Google Ads (Search, YouTube, Performance Max) and at least one major paid social platform - Strong understanding of funnel metrics: CAC, LTV, payback period, and conversion rates - Experience with analytics and attribution tools. - Highly analytical mindset with comfort in spreadsheets, cohort analysis, and performance modeling - Ability to move fast, test often, and iterate based on data and user insight - Comfortable working cross-functionally in a high-ownership, fast-paced environment - Experience in B2B paid media. - Willingness to go above and beyond—this isn’t a strict 9–5 role, and while we respect work-life balance, the right person is energized by the occasional late-night project or weekend ping if it means a big opportunity for the business.
Field Engineer, Healthcare & SLED
Our mission is to automate coding. The first step in our journey is to build the best tool for professional programmers, using a combination of inventive research, design, and engineering. Our organization is very flat, and our team is small and talent dense. We particularly like people who are truth-seeking, passionate, and creative. We enjoy spirited debate, crazy ideas, and shipping code. Our mission is to automate coding. The first step in our journey is to build the best tool for professional programmers, using a combination of inventive research, design, and engineering. Our organization is very flat, and our team is small and talent dense. We particularly like people who are truth-seeking, passionate, and creative. We enjoy spirited debate, crazy ideas, and shipping code. About the Role We’re hiring Field Engineers focused on Healthcare and SLED (State, Local, and Education) to partner with prospective and strategic enterprise customers. As a Field Engineer, you’ll be the technical face of Anysphere in the field, helping customers evaluate Cursor, guiding them through proofs of concept, and ensuring they see the full value of AI in their engineering workflows. You’ll work hand-in-hand with Sales, Product, and Engineering to scope solutions, demonstrate capabilities, and act as a trusted advisor to technical stakeholders. This is a highly customer-facing role where you’ll combine deep technical fluency with strong communication skills to drive adoption and influence product direction. WHAT YOU’LL DO - Partner with AEs to own technical discovery, demos, POCs, and technical validation for new deals and expansion - Build trusted relationships across engineering, security, product and IT stakeholders - Go deep in mission-critical and high-security environments: developer workflows, AI tooling, complex / constrained setups - Help customers connect Cursor to outcomes that matter: developer productivity, secure software delivery, and mission velocity - Deliver technical presentations, whiteboards, and workshops for technical and executive audiences - Act as the customer's technical advocate internally with Product and Engineering - Partner with post-sales to hand off cleanly and set up onboarding for success YOU MAY BE A FIT IF - You have strong communication skills and executive presence, equally comfortable developing alongside engineers or presenting to CTOs, CISOs, and program leaders - You understand the SDLC and can connect technical detail to mission and operational impact - You have hands-on technical fluency (not full-time eng): workflows, AI tooling, complex / constrained environments - You have deal-partner strategic instincts: co-own with AEs and navigate complex, multi-threaded stakeholder maps - You have experience in Field Engineering, Solutions Architecture, Pre-Sales, or Consulting, ideally in federal, defense, or highly regulated tech - You're excited by Healthcare & SLED and comfortable learning buying motions, security expectations, and partner ecosystems fast
Engineering Team Lead, Backend
ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems—across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector—co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. The Role As an Engineering Team Lead, you will build and develop the core platform that supports our AI products. This role combines technical execution with leadership, ensuring our systems work effectively for developers and users. Your work will directly improve the developer experience, making it more efficient and intuitive. The team builds reliable infrastructure that supports our products and enables seamless integration for both internal and external users. You will split your time between hands-on coding and strategic leadership, including project planning, stakeholder collaboration, and team growth. This balance allows you to drive technical solutions while guiding the team toward long-term success. What You Will Do - Remove obstacles and create an environment where your team can focus on building solutions. - Translate product vision into technical reality, collaborating closely with the Product team. - Ensure applications are performant, stable, and responsive. - Uphold high code quality standards through reviews, testing, and automation. - Own the full software development process, from design to deployment. - Plan projects, including roadmaps, deadlines, and task allocation. - Collaborate with stakeholders across Engineering, Product, and Design. - Support team growth through hiring, onboarding, and mentorship. What We're Looking For - Proficiency in Python and at least one web framework (FastAPI, Django, Flask). - Proficiency in C#, Golang, TypeScript and at least one web framework. - Experience with large-scale distributed systems. - Experience building and leading engineering teams. - Experience working with cross-functional teams, such as Product, Design, and Business. - Knowledge of databases, caching mechanisms, and messaging systems. - Strong problem-solving abilities and attention to detail. - Ownership mindset and ability to ship products end-to-end. - Excellent communication skills and a low-ego, team-first attitude. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Field Engineer, Public Sector
Our mission is to automate coding. The first step in our journey is to build the best tool for professional programmers, using a combination of inventive research, design, and engineering. Our organization is very flat, and our team is small and talent dense. We particularly like people who are truth-seeking, passionate, and creative. We enjoy spirited debate, crazy ideas, and shipping code. About the Role We're hiring Field Engineers to partner with prospective and strategic customers across Public Sector. You'll be the technical face of Cursor for the federal civilian and defense agencies modernizing how software gets written for the mission: helping developers, engineering leaders, and program teams evaluate Cursor, running proofs of concept, and making sure they see the full value of agentic coding in their real workflows. You'll work hand-in-hand with Sales, Product, and Engineering as a deal partner, not a demo resource. You'll scope solutions, demonstrate capabilities, and act as a trusted advisor across the stakeholders that matter in PubSec: engineering leaders, architects, developers, security, procurement, and program leads. This is a highly customer-facing role where deep technical fluency, commercial instinct, and clear communication drive adoption and influence product direction. What you'll do - Partner with AEs to own technical discovery, demos, POCs, and technical validation for new deals and expansion - Build trusted relationships across engineering, security, product and IT stakeholders - Go deep in mission-critical and high-security environments: developer workflows, AI tooling, complex / constrained setups - Help customers connect Cursor to outcomes that matter: developer productivity, secure software delivery, and mission velocity - Deliver technical presentations, whiteboards, and workshops for technical and executive audiences - Act as the customer's technical advocate internally with Product and Engineering - Partner with post-sales to hand off cleanly and set up onboarding for success You may be a fit if - You have strong communication skills and executive presence, equally comfortable developing alongside engineers or presenting to CTOs, CISOs, and program leaders - You understand the SDLC and can connect technical detail to mission and operational impact - You have hands-on technical fluency (not full-time eng): workflows, AI tooling, complex / constrained environments - You have deal-partner strategic instincts: co-own with AEs and navigate complex, multi-threaded stakeholder maps - You have experience in Field Engineering, Solutions Architecture, Pre-Sales, or Consulting, ideally in federal, defense, or highly regulated tech - You're excited by Public Sector and comfortable learning agency buying motions, security expectations, and partner ecosystems fast - You hold or can obtain a federal security clearance (active clearance is a plus)
Customer Success, North America
ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems—across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector—co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. THE ROLE As a Customer Success Manager (CSM) at Mistral, you will be responsible for managing a portfolio of enterprise customers, ensuring they achieve their goals using Mistral’s solutions. You will serve as the primary point of contact for customers, driving adoption, satisfaction, and long-term success. This role is ideal for those who excel in customer-facing environments, enjoy solving complex challenges, and are passionate about turning customer success into business impact. WHAT YOU WILL DO CUSTOMER SUCCESS OWNERSHIP - Manage a portfolio of enterprise customers, ensuring they maximize the value of Mistral’s AI solutions. - Build strong, trusted relationships with key stakeholders, understanding their business objectives and tailoring solutions to meet their needs. - Lead customer onboarding, adoption, and ongoing engagement to drive product usage and satisfaction. - Monitor customer health metrics, identify risks, and proactively address challenges to prevent churn. - Collaborate with Sales to identify upsell and cross-sell opportunities based on customer needs and usage patterns. - Partner with Product and Engineering teams to gather customer feedback and influence the product roadmap. - Develop and deliver customer training, enablement programs, and best practices to drive adoption. - Conduct regular business reviews (QBRs) to align on goals, challenges, and success metrics. STRATEGIC CUSTOMER GUIDANCE - Serve as a trusted advisor to customers, guiding them on how to leverage Mistral’s AI solutions to achieve their business outcomes. - Work closely with Support and Product teams to ensure seamless customer experiences, from deployment to production. - Create and execute customer success plans with clear KPIs, timelines, and measurable outcomes. - Advocate for customer needs internally, ensuring their voice is heard in product and strategic discussions. CROSS-FUNCTIONAL COLLABORATION - Share customer insights with Product, Sales, and Engineering teams to inform product improvements and strategic initiatives. - Clear obstacles for customers during deployment and adoption phases, accelerating time-to-value. - Support renewal processes, including contract negotiations, expansion discussions, and coordination with internal teams. WHAT WE'RE LOOKING FOR - 5+ years of experience in customer-facing roles, such as Customer Success, Account Management, or Solutions Consulting, ideally in a technical or SaaS environment. - Proven ability to manage enterprise customer relationships, with a focus on driving adoption, satisfaction, and retention. - Experience working with technical products, with the ability to engage confidently with Data, IT, and Engineering teams. - Strong communication and presentation skills, including the ability to tailor messaging for technical and executive audiences. - Business acumen: Ability to identify upsell and expansion opportunities while ensuring customer success. - Technical aptitude: Familiarity with AI/ML concepts is a plus; ability to understand and discuss technical requirements is essential. - Hands-on, customer-centric, collaborative, and organized, with a passion for solving complex challenges. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Lead - US Government Affairs & Public Policy
Who are we? Cohere is the leading security-first enterprise AI company. We build cutting-edge foundation AI models and end-to-end products that are designed to solve real-world business problems. We’re training and deploying frontier models for enterprises who are building AI systems. We believe that our work is instrumental to the widespread adoption of AI and we are looking for folks that want to be part of that. We obsess over what we build. Each one of us is responsible for contributing to increasing the capabilities of our models and the value they drive for our customers. Cohere is a team of researchers, engineers, designers, and more, who are all passionate about their craft. We are a global technology company headquartered in Toronto with key offices in London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul. Join us! WHY THIS ROLE? Cohere is a fast-growing company in the extremely dynamic artificial intelligence space. We are building a Government Affairs and Public Policy (GAPP) team that has the drive and experience to engage in and shape a nascent and unique policy environment for enterprise AI. We seek a Government Affairs professional to lead our US government affairs strategy, with the flexibility to help shape our policy footprint across key emerging markets in the Americas as our commercial presence grows. Candidates will have a proven track record, are analytical, collaborative, driven, and possess a passion for digging deep into the new and evolving public policy debate at the intersection of enterprise technology and artificial intelligence. There is no better time to join us in building this function as we shape the future of AI in the United States and across the region. IN THIS ROLE YOU WILL: - Lead US Advocacy: Partner closely with Cohere’s senior leadership, legal, public policy, and responsible AI teams to develop, coordinate, and implement a government affairs strategy across both US federal and state levels. For the right leader, there is opportunity to expand this advocacy to support our strategic growth across Latin America. - Dig Deep on AI Policy: Serve as the internal and external expert on US AI policy while monitoring key regulatory shifts in neighboring markets. You will proactively report on trends and work with cross-functional teams to craft thoughtful responses to governmental initiatives, regulatory issues, and legislative drafts that impact Cohere’s business. - Cultivate Key Relationships: Guide and coordinate Cohere’s political engagement by cultivating deep relationships and representing the company with key lawmakers, regulators, federal agencies, state leaders, and regional trade bodies. - Bridge the Corporate and Political: Leverage your dual experience in both the political and corporate spheres to translate complex technical and business objectives into effective policy advocacy. - Support Strategic Growth: Work closely with public sector sales teams in shaping technology and procurement policies in regulated sectors, ensuring Cohere is a trusted resource and partner for government stakeholders. - Manage External Partners: Direct government relations consultants, lobbyists, and trade associations in the US, with the scope to manage regional external partners as geographic needs evolve. - Ensure Compliance: Oversee compliance of all lobbying and political activities with federal, state, and relevant international laws. YOU COULD BE A GREAT FIT IF YOU HAVE: - Deep AI Policy Expertise: Exceptional ability to dig deep on artificial intelligence policy, its applications, and its risks, with a proven track record of shaping relevant tech policies and regulations. - Political & Corporate Experience: 10 to 15+ years of proven leadership experience blending corporate government affairs roles within the technology sector and direct political or government experience. - Federal & State Mastery: Extensive experience navigating intricate and fluid political debates across both US federal and state jurisdictions, with an adaptability to new regulatory environments. - Bias for Action: A growth mindset and a self-starter attitude with the ability to work independently, prioritize issues, and push projects over the finish line. - Exceptional Communication: Excellent written and verbal communication skills, with a proven ability to distill complex AI policy into compelling documents, thought leadership, and briefings for a variety of audiences. - Educational Background: Bachelor's degree in Law, Public Policy, Political Science, or a related field. NICE TO HAVE (BUT NOT REQUIRED): - Defense & Military Background: Prior experience in or working closely with the defense sector, military, or national security apparatus is highly preferred given the strategic importance of AI to these fields. - Regional Acumen: Experience navigating tech policy, trade, or digital regulatory frameworks in Latin America, along with professional fluency in Spanish or Portuguese. - Procurement Experience: Proven experience supporting public-sector sales and government procurement teams. FULL-TIME EMPLOYEES AT COHERE ENJOY THESE PERKS: - A weekly lunch stipend of $75/£75 or equivalent in your local currency for lunch. - Full health and dental benefits, including a separate budget for mental health. - RRSP matching, 401K, Pension Scheme. - 100% Parental Leave top-up for up to 6 months, for either parent. - Annual enrichment benefits: Arts & culture, fitness/wellness, quality time, and a workspace improvement credit. Education & learning stipend for conferences, courses, and coaching. - 6 weeks of paid vacation (30 working days!) - Budget for traveling to other offices if you are remote, plus an annual company offsite. HOW AND WHERE WE WORK: - Cohere is remote-friendly, but we also have offices in Toronto, London, New York City, San Francisco, Montreal, Paris, Berlin and Seoul with more opening soon. - For those in the office: a daily lunch program, plenty of snacks, and regular community and social events. - For those not near an office: a co-working benefit so you can work alongside others in your city. - Everyone receives a $500 home office stipend to set up your workspace properly. If any of the above doesn’t line up exactly with your experience, we still encourage you to apply. We strive to create an inclusive work environment for all; we welcome applicants from all backgrounds and are committed to providing equal opportunities. Should you require any accommodations during the recruitment process, please submit an Accommodations Request Form https://docs.google.com/forms/d/12a6IrLdF3kI2nonKSr4tiFuz18rLQbaeYV-JM9L4o9Q/edit, and we will work together to meet your needs. We may use AI-enabled tools to screen and assess applicants against the criteria for this position. This helps our recruiters identify potentially qualified candidates, but it doesn't limit the applications our recruiters may review or consider. Beware of Scams: Cohere will never ask for payment or third-party services (e.g., CV writing) as part of our hiring process. All legitimate roles are listed on the Cohere careers page and LinkedIn only, with all communications from Cohere employees coming from an @cohere.com or @cw.cohere email alias. If jobs are viewed on other sites then please verify these through our official careers https://cohere.com/careers page.
Reseach Engineer, Full Stack
ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems—across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector—co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. The Role Mistral is seeking Reseach Engineer - Full Stack to facilitate the adoption of its products among internal stakeholders and collaborate with them to address complex technical challenges. What You Will Do • Collaborate closely with researchers, AI engineers, and product engineers on complex customer projects, integrating cutting-edge AI models into clients’ software products. • Design, develop, and maintain scalable and robust full-stack applications, ensuring seamless integration between front-end and back-end systems. • Develop complex use cases with our internal stakeholders, providing guidance and ensuring the best production integration with back-end and front-end interfaces. • Collaborate with our product and science team to continuously improve our product and model capabilities based on internal feedback. WHAT WE'RE LOOKING FOR • You are fluent in English • You hold a degree in Computer Science, Software Engineering, or a related field. • You have 2+ years as a technical individual contributor on cutting-edge technologies • You have strong technical coding skills in Python and TypeScript • You have experience with front-end frameworks such as React, NextJS, or VueJS. • You have experience with back-end technologies such as NodeJS. • You have a solid understanding of software development principles, including design patterns, data structures, and algorithms. • You hold strong communication skills with an ability to explain complex technical concepts in simple terms with technical and non-technical audiences Ideally you have: • Experience with LLM/GenAI models • Contributed to open-source projects or libraries • Experience as a Customer Engineer, Forward Deployed Engineer, Sales Engineer, Solutions Architect or Technical Product Manager WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Partnership Development Manager GSI DACH
ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems—across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector—co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. ROLE SUMMARY The Partnerships organization is accelerating its expansion globally. We now need the architecture to scale our delivery force through partnerships to meet the next wave of enterprise demand. This is a high-impact role offering exceptional exposure to the European market, focusing on DACH (UKI & Nordics) and the opportunity to shape our partnership program from the ground up. You will work closely with Partnership & GTM leadership, Partner Solution Architects, and cross-functional teams to drive breakthrough co-sell motions, co-solutions, and joint go-to-market initiatives with strategic and regional partners. This is a critical hybrid responsibility: Partner management across Europe for Strategic Partners while building regionally focussed partnerships to set up the foundations for future success. In this role, you’ll report directly to the Europe GSI Director and will have functional accountability to our VP DACH, playing a vital role in co-defining and executing our regional go-to-market strategy. WHAT YOU WILL DO STRATEGY & ARCHITECTURE - Architect and execute the GSI partner ecosystem model across DACH, establishing high-value frameworks that align enterprise strategic goals with scalable revenue models. - Define and institutionalize multi-year strategic roadmaps with major German Systems Integrators to accelerate co-selling motions, technical alignment, and joint pipeline expansion. - Drive ecosystem vision and governance, orchestrating financial growth targets, technical solutions integration, and transformative co-marketing programs. COMMERCIAL VELOCITY - Spearhead regional partner-led revenue generation, surpassing growth targets through systematic joint deal acceleration and high-impact GTM execution. - Establish executive alignment and field resolution standards across partner networks to maximize strategic velocity and eliminate friction in large enterprise deals. - Build comprehensive performance insights and analytical models to track partnership health, ROI, and long-term ecosystem value creation. - Scale SI delivery capabilities through specialized enablement programs, ensuring partners become force multipliers for Mistral AI enterprise deployment. ECOSYSTEM INTERLOCK - Embed robust co-sell engagement rules, attribution frameworks, and deal registration workflows across the DACH GTM organization to drive Tier 1 opportunity conversion. - Champion cross-functional collaboration across Solution Architects, Enablement, Marketing, and Product teams to champion seamless partnership delivery and pipeline maturity. - Lead Monthly Business Reviews and executive synchronization cadences with DACH regional leadership to sustain strategic alignment. - Provide strategic feedback loops to product and engineering leadership, aligning model evolution and deployment architectures with DACH enterprise needs. ABOUT YOU Education: Bachelor's degree in Business, Computer Science, Information Technology, or a related field. An MBA or advanced degree is preferred. Location: Munich preferred. We’ve offices in Munich. Expect travels within the DACH Region & to our HQ based in Paris. Experience - You are a builder, added with: - Technical Credibility: Ability to understand and discuss AI/ML concepts, API integrations, and model deployment architectures. Experience with LLM platforms is a strong plus. - Executive Stakeholder Management: Experience working closely with C-level or senior leadership at partner organizations. High maturity in communication, influence, and prioritization. - Market Expertise: Strong network and understanding of the DACH technology ecosystem and regional variations. - Scale and Ambiguity Mindset: Experience in fast-growing environments. Comfortable navigating ambiguity and evolving priorities. Ability to operate with high autonomy and judgment. - Industry Background: Experience in enterprise software, SaaS, AI, or infrastructure industries. Exposure to AI, data, or developer-focused products is a strong plus. - Languages: Business fluent English and German. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Technical Support Engineer II - W&B
CoreWeave, the AI Hyperscaler™, acquired Weights & Biases to create the most powerful end-to-end platform to develop, deploy, and iterate AI faster. Since 2017, CoreWeave has operated a growing footprint of data centers covering every region of the US and across Europe, and was ranked as one of the TIME100 most influential companies of 2024. By bringing together CoreWeave’s industry-leading cloud infrastructure with the best-in-class tools AI practitioners know and love from Weights & Biases, we’re setting a new standard for how AI is built, trained, and scaled. The integration of our teams and technologies is accelerating our shared mission: to empower developers with the tools and infrastructure they need to push the boundaries of what AI can do. From experiment tracking and model optimization to high-performance training clusters, agent building, and inference at scale, we’re combining forces to serve the full AI lifecycle — all in one seamless platform. Weights & Biases has long been trusted by over 1,500 organizations — including AstraZeneca, Canva, Cohere, OpenAI, Meta, Snowflake, Square,Toyota, and Wayve — to build better models, AI agents and applications. Now, as part of CoreWeave, that impact is amplified across a broader ecosystem of AI innovators, researchers, and enterprises. As we unite under one vision, we’re looking for bold thinkers and agile builders who are excited to shape the future of AI alongside us. If you're passionate about solving complex problems at the intersection of software, hardware, and AI, there's never been a more exciting time to join our team. What You’ll Do: Support is a deep part of our culture here at Weights And Biases by CoreWeave. We believe that the best way to build a great product is to listen to real users and follow their lead to shape our priorities and roadmap. In this role, you will work on a diverse set of problems in a fast-moving environment, collaborate cross-functionally with our team to support our users, and help shape our product. Your main goal will be to quickly get answers to all user messages. Customers write in with highly technical questions, suggestions, or bug reports, and we need to give them timely responses to fulfill SLAs. Ideally, we're looking for someone with technical skills who would like to support our customer base. If you've found yourself wanting to be more external but still build programming/machine learning skills, this is the role for you. About the role: - Quickly respond to all inbound support requests, including email, live chat, and community forums - Triage bugs and requests based on customer type and severity of issue - Track inbound and outbound responses to ensure contact SLAs are being met - Maintain a fast response time for entire user base - Collaborate with the engineering and product team when troubleshooting issues and providing feedback on features - Recognize trends in user messages to help identify areas of improvement in internal or external documentation - Learn Weights & Biases’ product features and build up knowledge base to resolve issues on your own - Participate in a 24/7 on-call rotation to provide support during weekends Who You Are: - 2+ Programming experience, from either an engineering role, a computer science degree, or personal projects - Python proficiency - Experience using any of the following: Keras, Tensorborad, Tensorflow, Pytorch, Pytorch Lightning, Jupyter notebooks, colabs, matplotlib and other ML frameworks and tools - A passion for connecting with real users and enabling them to be power users of the product - Good organization of assigned requests to oversee timely follow-up for every message - Work autonomously in a self-directed environment - Proactively find ways to improve processes and collaborate internally - Answer messages with a kind, thoughtful tone that makes users feel appreciated and connected to our team - Interest in machine learning Preferred: - Previous experience in machine learning - Customer service experience in a technical SaaS environment - Experience in frontend frameworks - Experience with Docker, AWS, GCP, Azure - Experience with Kubernetes or other cloud infrastructures Wondering if you’re a good fit? We believe in investing in our people, and value candidates who can bring their own diversified experiences to our teams – even if you aren't a 100% skill or experience match. Why Us? We work hard, have fun, and move fast! We’re in an exciting stage of hyper-growth that you will not want to miss out on. We’re not afraid of a little chaos, and we’re constantly learning. Our team cares deeply about how we build our product and how we work together, which is represented through our core values: - Be Curious at Your Core - Act Like an Owner - Empower Employees - Deliver Best-in-Class Client Experiences - Achieve More Together We support and encourage an entrepreneurial outlook and independent thinking. We foster an environment that encourages collaboration and provides the opportunity to develop innovative solutions to complex problems. As we get set for take off, the growth opportunities within the organization are constantly expanding. You will be surrounded by some of the best talent in the industry, who will want to learn from you, too. Come join us! The base salary range for this role is $99,000 to $145,000. The starting salary will be determined based on job-related knowledge, skills, experience, and market location. We strive for both market alignment and internal equity when determining compensation. In addition to base salary, our total rewards package includes a discretionary bonus, equity awards, and a comprehensive benefits program (all based on eligibility). What We Offer The range we’ve posted represents the typical compensation range for this role. To determine actual compensation, we review the market rate for each candidate which can include a variety of factors. These include qualifications, experience, interview performance, and location. In addition to a competitive salary, we offer a variety of benefits to support your needs. The benefits below reflect our US-based offerings; for roles in other locations, benefits vary and are shared during the hiring process. These include: - Medical, dental, and vision insurance - 100% paid for by CoreWeave - Company-paid Life Insurance - Voluntary supplemental life insurance - Short and long-term disability insurance - Flexible Spending Account - Health Savings Account - Tuition Reimbursement - Ability to Participate in Employee Stock Purchase Program (ESPP) - Mental Wellness Benefits through Spring Health - Family-Forming support provided by Carrot - Paid Parental Leave - Flexible, full-service childcare support with Kinside - 401(k) with a generous employer match - Flexible PTO - Catered lunch each day in our office and data center locations - A casual work environment - A work culture focused on innovative disruption California Applicants California Consumer Privacy Act Equal Opportunity & Accommodations CoreWeave is an equal opportunity employer, committed to fostering an inclusive and supportive workplace. All qualified applicants and candidates will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment and consistent with the Americans with Disabilities Act (ADA) , CoreWeave will ensure that qualified applicants and candidates with disabilities are provided reasonable accommodations for the hiring process, unless such accommodation would cause an undue hardship. If reasonable accommodation is needed, please contact: careers@coreweave.com . Export Control Compliance This position requires access to export controlled information. To conform to U.S. Government export regulations applicable to that information, applicant must either be (A) a U.S. person, defined as a (i) U.S. citizen or national, (ii) U.S. lawful permanent resident (green card holder), (iii) refugee under 8 U.S.C. § 1157, or (iv) asylee under 8 U.S.C. § 1158, (B) eligible to access the export controlled information without a required export authorization, or (C) eligible and reasonably likely to obtain the required export authorization from the applicable U.S. government agency. CoreWeave may, for legitimate business reasons, decline to pursue any export licensing process.
AI Developer Relations Engineer
ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems—across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector—co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. What You Will Do: -Develop high-quality documentation, tutorials, and sample code that enable developers to effectively understand and utilize Mistral AI's products and integrations. -Contribute to the community by resolving issues, providing answers, and offering guidance to users, fostering a supportive and collaborative environment. -Lead developer relations initiatives and develop programs to engage the community. -Organize and participate in community events centered around Mistral AI solutions. -Work closely with the AI community to develop and maintain integrations, ensuring seamless compatibility and optimal performance. -Remain informed about industry trends, best practices, and emerging technologies in AI, continuously updating your knowledge and skills. What We're Looking For: -Master’s degree in Computer Science, Engineering, or a related field, or equivalent experience. -Passion for AI, with a constant drive to stay updated and ahead of the curve. -Fluency in Python Familiarity with the AI ecosystem and popular technology stacks including AI orchestration tools, vector databases, and agent frameworks -Familiar with the Pytorch and transformers architectures -Proven experience working with AI or machine learning projects, demonstrating a solid understanding of the AI landscape. -Strong communication skills with an ability to explain complex technical concepts in simple terms -Demonstrated ability to manage projects and lead them to successful completion. -Ability to work collaboratively in a team environment. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Research Engineer, ML Platform
ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems—across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector—co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. THE ROLE This role focuses on building and operating the ML platform that powers large-scale training, evaluation, and batch inference at Mistral AI. You will develop the infrastructure that enables researchers and engineers to run distributed GPU workloads reliably across clusters, hardware types, and regions. You will work across the full ML lifecycle, from workload scheduling and capacity management to platform APIs, observability, and production operations. You will take ownership of critical systems and help turn complex infrastructure into reliable, self-service capabilities. WHAT YOU WILL DO - Build the ML Platform: Develop services, APIs, controllers, and tooling for training, evaluation, fine-tuning, and batch inference. - Orchestrate GPU Workloads: Build systems for queueing, admission control, quotas, priorities, preemption, and topology-aware placement. - Manage Compute Capacity: Improve how heterogeneous GPU resources are provisioned, allocated, and utilized across clusters. - Enable Multi-Cluster Execution: Place workloads based on capacity, data locality, hardware requirements, and organizational priorities. - Improve Researcher Experience: Create self-service workflows that make distributed workloads easy to launch, observe, debug, and reproduce. - Optimize Performance: Improve GPU utilization, scheduling latency, workload startup time, throughput, and infrastructure efficiency. - Build for Reliability: Develop observability, failure recovery, capacity planning, and operational tooling for critical ML workloads. - Operate What You Build: Participate in on-call rotations and troubleshoot issues across applications, schedulers, networking, storage, and GPU infrastructure. WHAT WE'RE LOOKING FOR - Have 4+ years of experience in ML infrastructure, distributed systems, Kubernetes platform engineering, or a related field. - Are proficient in Python or Go and comfortable working with production-grade distributed systems. - Have strong Kubernetes knowledge, including controllers, operators, CRDs, scheduling, networking, storage, and resource management. - Understand technologies such as Kueue, Karpenter, Volcano, and Kyverno, and the problems they address in workload scheduling, provisioning, and policy enforcement. - Understand distributed ML workloads, including training, fine-tuning, evaluation, checkpointing, and batch inference. - Are familiar with GPU infrastructure and technologies such as PyTorch, CUDA, NCCL, and high-performance networking. - Understand concepts such as quotas, priorities, preemption, gang scheduling, topology awareness, and workload admission. - Can diagnose performance and reliability problems across software, orchestration, networking, storage, and hardware. - Care about developer experience and enjoy turning complex infrastructure into simple, reliable interfaces. - Thrive in an ambiguous, fast-moving environment shaped by frontier AI research. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Research Engineer, Forge
ABOUT MISTRAL Mistral provides full-stack AI solutions: from frontier models to developer tools, applications, and compute. We partner with enterprises tackling the hardest problems—across high-stakes industries like finance, manufacturing, defense, healthcare, and the public sector—co-creating customized AI systems that they can run on their terms. We are a dynamic, collaborative team passionate about AI and its potential to transform society. Our diverse workforce thrives in competitive environments and is committed to driving innovation. Our teams are distributed between Europe, North America, Asia and the Middle East. We are creative, low-ego and team-spirited. ROLE SUMMARY As a Research Engineer on Forge, you will turn real customer requirements into reliable training and deployment workflows. You’ll work end‑to‑end across model adaptation and post‑training (CPT/SFT/RL/distillation), evaluation, data, and infrastructure. The role bridges research experimentation and production constraints. This role sits in Applied Science, with direct impact on client outcomes. You’ll collaborate closely with scientists, engineers, product, and customer‑facing teams to ensure Forge projects ship, are maintainable, and can be trusted by others. Interview focus can vary (algorithms, infrastructure, evals, or data). You don’t need to match every bullet below to apply. WHAT YOU WILL DO - Build and improve post‑training and evaluation workflows (CPT/SFT/RL/distillation), turning prototypes into repeatable Forge “recipes”. - Develop tools and pipelines for synthetic data generation, data curation, training, evaluation, and deployment. - Debug and harden large‑scale ML systems: distributed training, scheduling/execution, checkpointing, observability, and reproducibility. - Improve the Forge codebase via clear APIs, tests, documentation, and maintainable abstractions. - Push the frontier of our RL training stack (e.g., high-throughput async rollout and scalable post‑training systems at frontier-model scale) - Make sure Forge deployment is seamless and adaptable to a diversity of clients (hardware access, software stack, cloud and on-premises, …) - Partner with researchers and infrastructure engineers to translate bottlenecks into concrete system improvements. ABOUT YOU - Strong Python engineering skills and experience working in large codebases (testing, code review, CI, operational ownership). - Hands‑on experience with PyTorch, JAX, or similar. - Strong systems and infrastructure fundamentals. - Experience with LLM training or post‑training: fine‑tuning, RL, distillation, evaluation, and/or data pipelines. - Excellent debugging skills in ambiguous systems (distributed jobs, data issues, quality regressions, infra failures). - Clear communication with technical and non‑technical stakeholders. - High agency, low ego, and comfort in fast‑moving, under‑specified environments. NICE TO HAVE - Distributed training experience (FSDP, DeepSpeed, Megatron, etc.). - Cluster/orchestration experience (SLURM, Ray, Kubernetes, Kueue, Karpenter, Skypilot, etc.). - Experience building reliable ML infrastructure, evaluation systems, or large‑scale data processing pipelines. - Research experience in LLMs, agents, multimodal models, reasoning, code, or domain adaptation. - Open‑source contributions, publications, or widely used internal tooling. - Experience training multi‑billion‑parameter models (pre‑training or RL). Experience training on petabyte- and exabyte-scale datasets. - Ability to identify bottlenecks across the stack and drive improvements from first principles. WHAT WE OFFER We offer a comprehensive benefits package designed to support your well-being, growth, and work-life balance. Benefits vary by country and may include healthcare coverage, parental leave, retirement plans, relocation support, wellness programs, meal and transportation allowances, and other location-specific perks. For the most up-to-date details on benefits available in your location, please refer to our Benefits page https://app.notion.com/p/mistralai/Benefits-at-Mistral-36e6ba59a7fe836b93dd01737fcc27ef?source=copy_link. PRIVACY POLICY Your privacy matters to us. You can learn more about how we handle your personal data in our Applicant Privacy Policy https://legal.mistral.ai/terms/applicant-privacy-policy.
Staff Software Engineer, Enterprise AI
Riot’s Enterprise Technology organization ensures Rioters have what they need to unlock their full potential by building secure, reliable, and scalable internal systems that keep the company running smoothly. As a Staff Full-Stack Software Engineer specializing in AI, you will personally design and build the AI agent capabilities and product experiences for an internal enterprise intelligence platform. This includes the retrieval, orchestration, and reasoning layer that sits on top of a semantic data layer built and maintained by a partner data engineering team. You’ll turn these capabilities into search, chat, and workflow experiences that help leaders find information and make decisions faster. This is a hands-on, coding-majority role. You’ll build the agents, prompts, tool integrations, and full-stack product surface yourself. You’ll work directly with product owners, system leads, and domain experts across HR, Finance, IT, Legal, and Workplace to understand real workflows. You’ll also work closely with a partner data engineering team that owns ingestion, the semantic layer, and the underlying data model. You will consume and help shape requirements for that layer rather than building it yourself. Your work will directly improve how Rioters hire, plan, spend, onboard, and operate at scale. The ideal candidate is a deeply experienced full-stack software engineer who has personally shipped AI-enabled products at scale, is comfortable building in ambiguous and evolving problem spaces, and takes ownership of systems from the first commit through production operation. The role will report to the Manager of Enterprise Systems Engineering. Responsibilities: - Build and maintain an orchestrator + specialist-agent architecture (retrieval, tool use, structured outputs, multi-step reasoning) on top of a semantic data layer owned by a partner data team. - Design and implement retrieval and grounding for RAG/semantic search use cases: embeddings, reranking, citation of evidence, and techniques to reduce hallucination. - Integrate agents with internal and external tools/APIs (function/tool calling) to let them take real actions, not just answer questions. - Build the full-stack application layer, APIs, and UI that exposes AI-powered search, chat, and workflow experiences to end users. - Instrument AI features with observability for quality, latency, token usage, and cost, and use it to drive iteration and tuning. - Iterate on prompts and model choices quickly, with sensible fallback behavior when a model, tool, or retrieval step fails or returns low-confidence output. - Apply solid engineering fundamentals: source control, code review, automated testing (unit, integration, functional), CI/CD, and on-call for the systems you own. Required Qualifications: - Bachelor's degree in Computer Engineering, Computer Science, Information Systems, or related field (or equivalent professional experience delivering enterprise technology solutions). - 8+ years of professional experience in full-stack software development - Practical, end-to-end experience building RAG or agentic systems: retrieval, tool-calling, structured outputs, multi-step reasoning, and verification/evaluation loops, not just familiarity with LLM APIs. - Experience designing and running evaluation approaches for nondeterministic systems: curated datasets, automated metrics, human review, and production feedback. - Experience establishing basic AI observability (quality, safety, reliability, latency, token usage, cost) for features you build. - Working understanding of AI security and responsible-use risks, prompt injection, tool abuse, data leakage, access control, model limitations, sufficient to build safeguards into what you ship. - Deep hands-on programming experience in Node, TypeScript, React. - Experience with modern frameworks (e.g., NextJS, NestJS). - Experience building RESTful and GraphQL APIs, working with relational (e.g., PostgreSQL, MySQL) and non-relational (e.g., Redis) databases. - Comfortable with cloud infrastructure and deployment: AWS, containers (Docker), orchestration (Kubernetes), CI/CD pipelines. - Familiar with software engineering best practices: automated testing, code review, monitoring/observability, security and performance considerations. Desired Qualifications: - Deep practical knowledge of retrieval-augmented generation and semantic search, including embedding and reranking models, retrieval design, grounding, citations, and evaluation. - Experience with agent platforms (e.g., LangGraph, AutoGen, CrewAI, or comparable), vector databases, and multi-agent orchestration patterns. - Working familiarity with Python and lakehouse/data-catalog concepts (e.g., Databricks, Unity Catalog), enough to collaborate effectively with the data engineering team, without needing to own pipeline build-out. - Experience shipping an internal AI product from scratch as part of a small, fast-moving team, comfortable with a "scrappy MVP, iterate" delivery style rather than a fully-specified roadmap. For this role, you'll find success through craft expertise, a collaborative spirit, and decision-making that prioritizes your fellow Rioters, who are the customers of your work. Being a dedicated fan of games is not necessary for this position! Our Perks: Riot focuses on work/life balance, shown by our open paid time off policy and other perks such as flexible work schedules. We offer medical, dental, and life insurance, parental leave for you, your spouse/domestic partner, and children, and a 401k with company match. Check out our benefits pages for more information. At Riot Games, we put players first . That mission drives every decision in our quest to create games and experiences that make it better to be a player. Whether you’re working directly on a new player-facing experience or you’re supporting the company as a whole, everyone at Riot is part of our mission. And just like in our games, we’re better when we work together. Our goal is to create collaborative teams where you are empowered to bring your unique perspective everyday. If that sounds like the kind of place you want to work, we’re looking forward to your application. It’s our policy to provide equal employment opportunity for all applicants and members of Riot Games, Inc. Riot Games makes reasonable accommodations for handicapped and disabled Rioters and does not unlawfully discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, handicap, veteran status, marital status, criminal history, or any other category protected by applicable federal and state law. We consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with applicable federal, state and local law, including the California Fair Chance Act, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance, and the Washington Fair Chance Act. Per the Los Angeles County Fair Chance Ordinance, the following core duties may create a basis for disqualifying candidates with relevant criminal histories: - Safeguarding confidential and sensitive Company data - Communication with others, including Rioters and third parties such as vendors, and/or players, including minors - Accessing Company assets, secure digital systems, and networks - Ensuring a safe interactive environment for players and other Rioters These duties are directly related to essential operations, safety, trust, and compliance obligations within our organization. Please note that job duties may evolve based on business needs and additional responsibilities may be assigned as necessary to maintain operational efficiency and security.
Senior Customer Engineer, Majors - Southwest
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Las Vegas, Los Angeles, Phoenix, San Diego About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. We’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. What you will do as a Customer Engineer The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey. Key Responsibilities - Technical Validation: Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals. - Customer Adoption & Value Realization: Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk. - Commercial Accountability & Expansion: Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives. - Trusted Advisory: Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes. - AI Orchestration & Workflow Automation: Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory. - Education & Enablement: Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization. Minimum Qualifications - Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling). - Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly. - Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives. - Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles. - Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy. - Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below: - Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS. - Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts. - Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3. - AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows. - Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions. - Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments. Strongly Preferred Qualifications (The "Good-to-Haves") - Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms. - Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls. - Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2. - Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth. Education Undergraduate or graduate degree in Computer Science, Engineering, or a related field. Travel This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration. Compensation This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion. For California (excluding Bay Area) based hires: Estimated annual salary of $234,000.00 - $292,000.00 Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits - Medical/Rx Insurance - Dental Insurance - Vision Insurance - Flexible Spending Accounts - Commuter Spending Accounts - Fertility & Family Forming Benefits - On-demand mental health support and Employee Assistance Program - Global Travel Medical Insurance Financial Benefits - Short and Long Term Disability Insurance - Life & Accident Insurance - 401(k) Retirement Savings Plan - Employee Stock Participation Plan Time Off - Flexible paid time off covering vacation and sick leave - Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Senior Customer Engineer, Majors - Bentoville, AR
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Location: Bentiville, AR About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. We’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. What you will do as a Customer Engineer The Customer Engineer (CE) is the core driver of our technical go-to-market strategy: a trusted technical advisor and primary architect of the customer journey. You will bridge the gap between technical strategy and business value—guiding enterprise clients from initial pre-sales technical validation through onboarding, deployment architecture, and full lifecycle expansion. Sitting within the GTM organization and reporting to a Customer Engineering Leader, you will not hand off your customers once an initial agreement is reached. Instead, you will operate as a quota-carrying technologist, leveraging AI-augmented workflows to eliminate administrative toil so you can focus on high-value architectural design and driving measurable business outcomes across the entire customer journey. Key Responsibilities - Technical Validation: Partner closely with Account Executives to lead technical deep-dive discovery, capture business requirements, and map complex customer infrastructure - DNS, CDN, Zero Trust, Network Security, Workers - to fit-for-purpose Cloudflare architectures and bespoke solutions. . Define, scope, success criteria, and technical evaluations plans for Proof of Concepts (PoCs) and Technical Validations. Deliver tailored technical presentations, architectural diagrams, and demonstrations that show how Cloudflare solves specific performance, security, and reliability challenges. Proactively address complex technical objections, security compliance questions, and edge-case architectural requirements during the sales cycle. Take accountability for a suitable solution deployment strategy (Customer, Partner or Cloudflare Professional services) being an integral part of all proposals. - Customer Adoption & Value Realization: Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering contact for the customer. Design structured migration and onboarding blueprints tailored to the customer’s environment (e.g. DNS migrations, Zero Trust rollouts, WAF tuning guidance), and act as the lead consultant for customer engineering teams, walking them step-by-step through configuration best practices. Partner with Account Executives to own discovery, demos, onboarding, technical health, risk, and expansion strategy. Proactively monitor customer health scores and telemetry to ensure rapid time-to-value, resolve integration bottlenecks, and reduce deployment risk. - Commercial Accountability & Expansion: Carry a variable quota tied directly to new business acquisition and/or ongoing account growth. Be commercially accountable for ensuring deep platform adoption, retaining revenue, and identifying strategic cross-sell and up-sell opportunities based on product usage data. Lead technical Quarterly Business Reviews (QBRs) to translate platform capabilities into return on investment for C-level executives. - Trusted Advisory: Act as a trusted technical advisor throughout the entire customer lifecycle, maintaining a continuous, deep relationship with key stakeholders from initial onboarding through maturity, renewal, and expansion. Provide thought partnership on architecture, AI control layers, security posture, and deployment confidence. Identify potential deployment risks or integration bottlenecks early, and provide remediation strategies to de-risk customer outcomes. - AI Orchestration & Workflow Automation: Leverage AI agents, Large Language Models (LLMs), and internal platforms to automate routine tasks such as RFP/Security Questionnaire responses, sandbox provisioning, basic telemetry monitoring, and internal/external documentation, reclaiming your time for strategic customer advisory. - Education & Enablement: Partner closely with the Enablement Team to design, build, and govern technical resources. Define, document, and educate both internal teams and customers on deliverables such as Standard Operating Procedures (SOPs), architectural best practices, and technical guides to continuously raise the technical baseline across the organization. Minimum Qualifications - Experience: Experience in a customer-facing technical role, such as Solutions Engineering, Customer Engineering, Professional Services, Sales Engineering, Technical Account Management, or as a Forward Deployed Engineer (years of experience required will vary based on Associate, Senior, Staff, or Principal leveling). - Architectural Mindset: Ability to white-board, design, and articulate complex enterprise network and security architectures clearly. - Consultative & Advisory Skills: Excellent communication skills with the ability to translate deeply technical concepts into business outcomes for both hands-on engineers and C-level executives. - Commercial Mindset: Proven track record of operating in a quota-carrying or revenue-aligned environment, with a strong understanding of SaaS metrics, business value translation, and enterprise sales cycles. - Communication: Exceptional presentation and stakeholder management skills, capable of bridging the gap between deep technical implementation details and high-level C-suite business strategy. - Technical Breadth: We do not expect every candidate to be an expert in every domain. Qualified candidates will demonstrate depth in at least four of the technical areas below: - Internet fundamentals: Deep understanding of how the Internet works, including OSI Model layers 1–7, BGP, GRE, TCP/UDP, DNS (authoritative and recursive), HTTP(S), and SSL/TLS. - Security: Expertise in the security of Internet properties, including WAF, Bot Management, Firewalls, Rate Limiting, (M)TLS, Zero Trust, and SASE concepts. - Performance: Expertise in the performance of Internet properties, including speed, latency, caching, video streaming, HTTP/2, and TLS 1.3. - AI Proficiency: Familiarity with prompt engineering, AI-assisted scripting and log analysis, LLM utilization, and workflow automation to augment everyday CE workflows. - Coding/Scripting: Proficiency in Python, JavaScript, Bash, Lua, Go, or similar languages to write custom integration scripts, API connectors, and edge computing functions. - Developer Platform Fluency: Experience designing, building, deploying or scaling applications using RESTful/GraphQL APIs, SDKs, webhooks, and developer tooling in cloud-native environments. Familiarity with infrastructure-as-code (Terraform, Pulumi), CI/CD pipelines, and observability for developer-led deployments. Strongly Preferred Qualifications (The "Good-to-Haves") - Technical Enablement: Track record of creating and delivering technical enablement - workshops, code samples, documentation, or developer onboarding - that accelerates customer adoption of complex platforms. - Applied AI Knowledge: Experience with LLM orchestration, Retrieval-Augmented Generation (RAG) architectures, and model-access controls. - Regulatory Knowledge: Understanding of regulatory requirements such as PCI DSS, HIPAA, and SOC 2. - Hyperscaler / Digital Native Background: Talent coming out of hyperscalers, digital natives, distributed systems environments, or startups is strongly valued for its deeper cloud fluency and advanced architecture depth. Education Undergraduate or graduate degree in Computer Science, Engineering, or a related field. Travel This role may require travel up to 20–50% to attend customer meetings, conferences, industry events, and in-person team collaboration. Compensation This role features a competitive base salary and a variable compensation structure tied directly to the successful execution of full-lifecycle commercial targets, including new business acquisition, ongoing adoption milestones, and overall account expansion. Compensation may be adjusted depending on work location. Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits - Medical/Rx Insurance - Dental Insurance - Vision Insurance - Flexible Spending Accounts - Commuter Spending Accounts - Fertility & Family Forming Benefits - On-demand mental health support and Employee Assistance Program - Global Travel Medical Insurance Financial Benefits - Short and Long Term Disability Insurance - Life & Accident Insurance - 401(k) Retirement Savings Plan - Employee Stock Participation Plan Time Off - Flexible paid time off covering vacation and sick leave - Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Director, Growth Sales (AI & Digital Natives)
About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations: Seattle, WA OR Los Angeles, CA, OR Denver, CO About the Role: We are seeking an entrepreneurial Sales Director to lead our DN/AI Growth Segment, focusing on both the acquisition and expansion of our fastest-growing Startup accounts. In this role, you will scale a high-performing team tasked with bringing the world’s most innovative AI companies onto Cloudflare's platform. To thrive, you must bring a founder mentality and deep familiarity with the VC ecosystem to capture high-growth startups at inception. You possess a sharp understanding of the dynamics of the hyperscaler market and the AI landscape, allowing you to position Cloudflare as the definitive infrastructure layer for modern workloads. Finally, you are highly familiar with PLG sales motions, knowing exactly how to identify high-potential, self-serve developer accounts and seamlessly transition them into enterprise expansions. Responsibilities: - Own and exceed quarterly revenue targets, driving both high-velocity new logo acquisition and strategic account expansion within the AI and startup ecosystem. - Recruit, coach, and develop a world-class sales team, instilling a high-tempo, execution-oriented culture tailored to technical buyers. - Effectively articulate Cloudflare’s value proposition across our connectivity cloud, including Workers AI, R2 storage, network security, and developer platforms. - Partner closely with Product, Growth, and Marketing to seamlessly convert self-serve developer usage into structured enterprise agreements. - Act as a key executive sponsor for high-growth startups, founders, and VC partners, positioning Cloudflare as the foundational architecture for the next generation of tech. You might be a good fit if you have: - 10+ years of experience in enterprise software sales with at least 3+ leading sales teams - A proven track record of leading high-performing sales teams in the cloud infrastructure, SaaS, or developer platform space. - A strong understanding of modern application architecture, serverless computing, and how AI startups utilize compute and data storage. - Active connections within the tech startup and venture capital ecosystems, with an innate ability to spot and engage high-potential accounts early. - Hands-on experience navigating hybrid sales models that blend product-led growth with top-down enterprise execution. - A history of thriving in fast-paced, rapidly evolving markets where you can turn ambiguity into clear, actionable sales strategies Compensation - Compensation will be adjusted based on location and level. - For New York City, Washington, Washington D.C. and California (excluding Bay Area) based hires: Estimated annual salary of $361,000-$496,000 - For Colorado, Illinois, Maryland and Minnesota based hires: Estimated annual salary of $328,000 - $450,000. - This role is eligible to earn incentive compensation under Cloudflare’s Sales Compensation Plan. The estimated annual salary range includes the on-target incentive compensation that may be attained in this role under the Sales Compensation Plan. Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits - Medical/Rx Insurance - Dental Insurance - Vision Insurance - Flexible Spending Accounts - Commuter Spending Accounts - Fertility & Family Forming Benefits - On-demand mental health support and Employee Assistance Program - Global Travel Medical Insurance Financial Benefits - Short and Long Term Disability Insurance - Life & Accident Insurance - 401(k) Retirement Savings Plan - Employee Stock Participation Plan Time Off - Flexible paid time off covering vacation and sick leave - Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo : Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project : In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1 : We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.
Staff Analyst, AI
Staff Analyst, AI at Hims & Hers. Femtech Insider network role. Industry tags: Community and Lifestyle, Consumer Goods, Cosmetics, Health Care, Healthcare, HealthTech, Lifestyle, Medical Diagnostics, Mental Health, Mobile App, Telehealth, Wellness. Skills: Analytics, Data Science, A/B Testing, Causal Inference, Statistical Inference, Machine Learning, Data Engineering, BigQuery, Airflow, Databricks. Locations: United States, Remote. Work mode: remote.
Technical Program Manager, Infrastructure Systems...
About the Team OpenAI's Industrial Compute organization is building and operating the infrastructure foundation for the next generation of AI. Infrastructure Operations works across facilities, hardware, network operations, incident management, data center engineering, delivery teams, and external partners to bring capacity online safely, understand its operational state, and improve it over time. As OpenAI's data center portfolio grows across first-party and partner-delivered capacity, the organization needs clear goals, trusted data, repeatable processes, and systems that make ownership, risk, readiness, and performance visible. This role will help build the operating mechanisms that allow Infrastructure Operations to scale with rigor. About the Role We are seeking a Technical Program Manager to own the systems, data, reporting, governance, and program-management backbone for Infrastructure Operations. Reporting to the Delivery & Operations Lead, you will translate strategy into executable goals and operating cadences, turn operational needs into software and data solutions, and create the mechanisms that keep a rapidly evolving organization aligned and accountable. This role will also own the current 1P+3P delivery-tracking layer within Operations: milestones, delivery timelines, quantity forecasts, risks, decisions, and executive reporting. You will partner closely with 1P Delivery Program Management, Compute TPMs, Data Center Engineering, construction, commissioning, and operations leaders to ensure that delivery information becomes complete, usable input for readiness, handover, and ongoing operations. You will own program health and the operating system around it: the goals, data definitions, workflows, reporting, decision paths, and follow-through that help functional DRIs execute. The ideal candidate is comfortable in ambiguity, technically fluent enough to implement real systems, and relentless about converting scattered information into durable mechanisms. Key Responsibilities Establish and run Infrastructure Operations' goal-setting and operating cadence, including quarterly goals, weekly performance reviews, prioritization, action tracking, decision logs, escalation paths, and closure criteria. - Translate leadership priorities into clear programs with owners, milestones, dependencies, success metrics, and resourcing assumptions; maintain source-of-truth hygiene across goals, status, dates, risks, and decisions. - Build and operate dashboards, scorecards, and executive-ready reporting for operational health, capacity readiness, SLA and MTTR performance, delivery pipeline status, and material risks. - Define authoritative data models and reporting standards for milestones, timelines, delivery risk, capacity state, readiness, handover, exceptions, and operational performance; drive consistent adoption across the portfolio. - Own the 1P+3P delivery-tracking program across sites and partners, integrating schedule and progress inputs, maintaining quantity and timeline forecasts, surfacing risks early, and driving cross-functional follow-through. - Define Operations' requirements for capacity acceptance and operational handover, including readiness evidence, risk and exception workflows, approvals, sign-offs, and post-handover action tracking. - Own the Information Governance Process and controlled-document lifecycle across relevant Operations workflows, including standards, procedures, work instructions, templates, ownership, approvals, versioning, exceptions, and obsolescence. - Lead operations software and tooling implementations from discovery through rollout: map workflows, write requirements, design data and integration patterns, partner with engineering and vendors, test solutions, and drive adoption. - Improve the connections among reporting, ticketing, knowledge, delivery-tracking, sourcing, and operational systems so teams can work from consistent data instead of manual, fragmented updates. - Program-manage cross-functional initiatives across Infrastructure Operations and its interfaces with Data Center Engineering, Compute TPMs, 1P Delivery, construction, commissioning, sourcing, and external infrastructure partners. - Coordinate internal and external resources supporting systems, dashboards, process design, and document governance; make dependencies and ownership explicit while keeping functional DRIs accountable for their domains. - Capture lessons learned, identify recurring operational bottlenecks, and implement automation and process improvements that make the organization more predictable, scalable, and effective. Qualifications - Have 8+ years of experience in technical program management, operations program management, infrastructure delivery, operations transformation, or a comparable role in a complex technical environment. - Have led end-to-end software or systems implementations for an operations organization, including workflow discovery, requirements, data models, integrations, testing, rollout, adoption, and continuous improvement. - Are fluent with dashboards, KPIs, operational data, and executive reporting; you can turn incomplete inputs into clear definitions, trusted metrics, and decisions. - Have built governance mechanisms that work in practice: goal-setting, operating reviews, intake and prioritization, risk and issue management, action tracking, decision logs, and escalation. - Bring experience with data centers, construction, commissioning, infrastructure operations, cloud, manufacturing, or another mission-critical physical-infrastructure environment. - Can influence across senior leaders, technical DRIs, vendors, and partner organizations without relying on direct authority, and communicate clearly from working-team detail to executive summary. - Are comfortable navigating ambiguity, changing ownership boundaries, urgent timelines, and high operational stakes while maintaining rigor and momentum. - Hold a bachelor's degree in Engineering, Computer Science, Information Systems, Construction Management, Operations Management, Business, or an equivalent combination of education and practical experience. Preferred Skills - Experience with hyperscale or AI infrastructure, including 1P, 3P, colocation, or CSP delivery models. - Familiarity with project controls, scheduling, operational readiness, commissioning, capacity acceptance, SLA/MTTR reporting, incident or ticketing workflows, and handover governance. - Technical fluency with APIs, integration patterns, BI/reporting tools, workflow platforms, data quality controls, and automation; SQL or equivalent analytical skills are a plus. - Experience managing vendors, consultants, or embedded support resources and converting ad hoc support into repeatable operating capability. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Hardware Systems Planning Lead (1P)
About the Team OpenAI’s 1P Hardware Systems team operates at the intersection of Hardware Engineering, Infrastructure, Supply Chain, Manufacturing, Deployment, and Finance to translate infrastructure demand into an executable systems plan. The Planning Lead connects system demand and deployment timing to site and configuration requirements, power availability, XPU needs, hardware supply commitments, manufacturing capacity, and site readiness. About the Role OpenAI is seeking a 1P Hardware Systems Planning Lead to own the integrated demand, supply, and deployment plan for our 1P AI infrastructure systems. This role will connect infrastructure demand and site power availability to system configurations, XPU requirements, and hardware supply commitments—creating a single, actionable view of whether our deployment plan can be met. You will establish the planning mechanisms that allow teams to see what changed, understand the impact, and act quickly when demand, supply, configuration, site readiness, or power timing moves. You will work across Hardware Engineering, Infrastructure, Supply Chain, Manufacturing, Deployment, Finance, and external partners to identify gaps early and drive recovery plans to closure. This is a highly cross-functional role for someone who combines systems-level thinking, strong analytical judgment, and rigorous program execution. The ideal candidate can turn complex and changing inputs into a clear operating plan, surface the decisions that matter, and drive accountability across teams without relying on formal authority. Success also requires strong communication judgment: the ability to align cross-functional teams, brief leadership at a concise and decision-oriented level, and go deep into the underlying assumptions, dependencies, risks, and recovery plans when needed. In this role, you will: - Own the integrated planning process for 1P hardware systems, connecting system demand, deployment timing, site and configuration requirements, power availability, XPU needs, and supply commitments. - Maintain a clear, decision-ready supply plan that shows changes from the prior plan; weekly pull-ins and push-outs; site, deployment, and system-configuration impacts; power availability assumptions and timing; system demand and corresponding XPU requirements; current supplier and manufacturing commitments; gaps between forecast, requirements, and committed supply; and recovery actions with accountable owners and target closure dates. - Validate that the end-to-end supply plan is executable, including the timing and dependencies across components, XPU availability, system integration, factory capacity, site readiness, and deployment. - Lead a weekly deployment and supply review focused on material changes, emerging risks, required decisions, and recovery-plan execution. - Publish and maintain a weekly delta report that clearly explains what changed, why it changed, and the downstream impact to deployments, sites, configurations, power, and supply. - Track forecast-versus-commit gaps at a weekly level, identify the underlying constraints, and drive recovery plans with named owners and dates. - Coordinate the biweekly end-to-end supply picture update for leadership and key stakeholders, including the latest system forecast; how the forecast aligns with site power availability and timing; current supply commitments; weekly gaps to commit; and the plan and timing to close each gap. - Partner with Hardware Engineering and Infrastructure teams to translate roadmap, configuration, and deployment changes into updated system and XPU requirements. - Work with Supply Chain, manufacturing partners, and suppliers to pressure-test commitments, understand constraints, and establish credible recovery paths. - Anticipate supply and deployment risks, develop scenarios and tradeoffs, and provide crisp recommendations to senior leaders. - Build scalable planning models, reporting standards, and operating mechanisms that improve forecast accuracy, change control, traceability, and executive decision-making as 1P infrastructure scales. You might thrive in this role if you have: - Significant experience in hardware systems planning, supply planning, program management, operations, or a related role supporting complex, high-volume technology products or infrastructure. - Strong understanding of the dependencies among hardware demand, component supply, manufacturing capacity, system configurations, site readiness, power availability, and deployment schedules. - Experience building and managing integrated demand-and-supply plans at weekly granularity, including forecast changes, supply commits, gaps, scenarios, and recovery actions. - Demonstrated ability to pressure-test whether a plan is executable rather than simply consolidating inputs from different teams. - Exceptional analytical skills and the ability to translate complex datasets and technical dependencies into clear insights, decisions, and actions. - Strong program leadership, including experience establishing operating cadences, driving cross-functional accountability, and closing issues across organizations. - Demonstrated experience communicating effectively across cross-functional teams and with senior leadership, with the judgment to tailor the level of detail to the audience—distilling complex issues into concise, decision-ready updates while going deep on assumptions, dependencies, risks, and recovery plans when needed. - Comfortable operating in a fast-moving, high-ambiguity environment where requirements, priorities, and constraints evolve quickly. - High ownership, sound judgment, and a bias toward surfacing risks early and driving them through resolution. - Experience with AI infrastructure, hyperscale data centers, or accelerator systems. - Experience with semiconductors, server or rack manufacturing, or complex hardware supply chains. What success looks like: - A single, trusted view of 1P hardware system demand, supply commitments, deployment timing, and associated gaps. - Clear weekly visibility into changes, pull-ins, push-outs, and their impact on sites, configurations, power, systems, and XPUs. - Early identification of risks to the deployment plan, with quantified impact and actionable recovery paths. - Every material gap has a clear recovery plan, accountable owner, target date, and escalation path. - Forecast, supply, manufacturing, site-readiness, and power assumptions remain aligned across teams. - Leadership receives a concise, consistent, and decision-oriented biweekly view of the end-to-end supply picture. - Planning processes and tools scale with the pace, volume, and complexity of OpenAI’s 1P infrastructure roadmap. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Energy Regulatory Lead
About the Team OpenAI, in close collaboration with our capital partners, is building the world’s most advanced AI infrastructure ecosystem. The Power Execution team owns the strategy and execution required to secure reliable, scalable, and economically resilient power for OpenAI’s global data center portfolio. The team sits at the intersection of commercial, technical, policy, legal, and operational work, partnering across OpenAI and with utilities, grid operators, regulators, counterparties, and public-sector stakeholders. About the Role The Energy Regulatory Lead will own energy regulatory strategy and execution for OpenAI’s infrastructure growth. This role will be the primary bridge between the Power Execution team and Public Policy and Government Affairs on energy regulatory matters, ensuring that OpenAI’s external engagement is grounded in project realities and that changing policy and regulatory conditions are translated into actionable infrastructure decisions. This is an individual contributor lead role and does not have direct reports initially. The role combines portfolio-level regulatory positioning with transactional regulatory work: evaluating jurisdictional pathways, supporting utility and energy transactions, coordinating approvals and filings, and helping project teams navigate tariffs, interconnection, load-service requirements, market rules, and regulatory risk from diligence through execution. In this role, you will: - Develop and maintain OpenAI’s energy regulatory strategy across priority U.S. markets and, as needed, emerging geographies for infrastructure expansion. - Coordinate closely with Public Policy and Government Affairs to shape energy regulatory priorities, engagement plans, messaging, and positions before utilities, public utility commissions, grid operators, state energy offices, and other relevant policymakers. - Translate project requirements—load size, timing, reliability, cost, carbon, and expansion needs—into clear regulatory objectives and external engagement strategies. - Lead regulatory diligence for powered-land, data center, utility, supply, and energy-infrastructure opportunities; identify applicable tariffs, service rules, approval pathways, filing requirements, queue and interconnection constraints, and material regulatory risks. - Support transactional work with Legal, Commercial, Procurement, Finance, and project teams, including regulatory review of utility service agreements, special contracts, tariff arrangements, interconnection agreements, PPAs, supply structures, and related energy transactions. - Coordinate regulatory submissions, testimony, comments, data requests, stakeholder meetings, and approval processes with internal teams, outside counsel, consultants, utilities, and other counterparties. - Monitor utility rate cases, integrated resource plans, transmission and interconnection proceedings, RTO/ISO market developments, capacity and reliability rules, and state and federal policy changes that could affect cost, schedule, reliability, or growth. - Build decision frameworks and executive-ready analyses that compare regulatory pathways, clarify tradeoffs, surface escalation points, and support go / no-go and investment decisions. - Develop durable relationships with utilities, regulators, grid operators, policymakers, industry groups, and external advisors while coordinating carefully with OpenAI’s public-policy and government-affairs owners. - Create repeatable playbooks, trackers, and governance for regulatory diligence, transaction support, approvals, and cross-functional escalation across the infrastructure portfolio. You might thrive in this role if you have: - 10+ years in energy regulation, utility strategy, power markets, energy transactions, infrastructure development, or a related role. - Deep understanding of U.S. electric utility regulation, tariffs, public utility commission processes, RTO/ISO structures, transmission and interconnection, and large-load service requirements. - Experience supporting or leading regulatory work for large energy consumers, utilities, developers, data centers, generation, transmission, or other power-intensive infrastructure. - Demonstrated ability to connect policy and regulatory strategy with transaction execution, project schedules, commercial terms, and operational requirements. - Experience working with utility service agreements, special contracts, interconnection agreements, PPAs, regulatory filings, or comparable energy-infrastructure transactions. - Strong cross-functional judgment and the ability to partner effectively with Public Policy, Government Affairs, Legal, Commercial, Finance, Sustainability, Engineering, and site-readiness teams. - Excellent written communication and executive-summary skills; able to make complex regulatory issues clear, practical, and decision-ready. - Comfort operating in a fast-moving, ambiguous environment and managing multiple high-stakes workstreams at once. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Client Partner, Ads Solutions - Travel
About the Team OpenAI’s Sales team partners with advertisers to understand their businesses, develop meaningful advertising solutions, and drive long-term growth on the platform while maintaining strong standards for user trust and platform integrity. About the Role This role will focus on growing advertising revenue across the Travel vertical, including airlines, hotels, online travel agencies, tourism boards, travel marketplaces, cruise lines, and adjacent travel brands. You will own the full sales cycle—from prospecting through deal closure—and build strategic relationships with senior travel-industry decision-makers. You’ll help advertisers reach high-intent audiences, improve campaign performance, and develop long-term commercial partnerships that support their business goals. You will work closely with Account Managers and cross-functional partners to ensure successful advertiser outcomes after the sale, while maintaining primary ownership of revenue growth, commercial strategy, and Travel vertical expertise. In this role, you will: - Prospect, qualify, and close new advertising opportunities across the Travel vertical. - Own and achieve a defined revenue target across an assigned portfolio of travel advertisers. - Build relationships with senior advertising, marketing, ecommerce, loyalty, and revenue-management leaders. - Develop account plans that connect advertiser goals—such as bookings, destination awareness, loyalty acquisition, app adoption, and seasonal demand—to measurable campaign outcomes. - Identify opportunities across major travel moments, including peak booking periods, holidays, events, route launches, destination campaigns, and loyalty promotions. - Structure and negotiate complex commercial agreements. - Build clear, data-driven business cases that demonstrate advertiser ROI and long-term platform value. - Partner with Account Managers to support seamless post-sale transitions, campaign success, renewals, and expansion. - Collaborate with Product, Engineering, Marketing, Policy, and Operations to support complex deals and inform future advertising solutions. - Maintain strong pipeline management, accurate forecasting, and a deep understanding of Travel industry trends. You might thrive in this role if you: - Have 10+ years of experience in digital advertising, performance marketing, client strategy, consulting, or enterprise sales. - Have experience working with Travel advertisers, such as airlines, hotels, cruise line, online travel agencies, travel marketplaces, or tourism boards. - Have 3+ years of experience advising and influencing senior executives and client stakeholders. - Have a proven track record of owning revenue targets and closing complex advertising or commercial deals. - Understand travel customer journeys, booking behavior, seasonality, loyalty programs, and performance metrics. - Can create compelling business cases and translate advertiser objectives into measurable partnership strategies. - Have strong verbal and written communication skills. - Can operate effectively in ambiguous, fast-changing environments. - Are excited to help shape a new advertising platform while maintaining high standards for user experience, trust, and responsible growth. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Strategy and Operations Lead, Hardware
About the Team The Marketing team helps OpenAI bring products, research, and company priorities to the world with clarity, creativity, and impact. We partner across Product, Research, Design, Creative, Communications, Finance, Legal, and Go-to-Market teams to translate complex technology into work that people can understand, trust, and use. Marketing Strategy & Operations builds the operating systems that help this work move with focus and speed. We connect priorities to plans, plans to resourcing, and resourcing to execution, so teams can make better decisions earlier and stay aligned as priorities evolve. About the Role We’re looking for a Strategy & Operations Lead, Hardware Marketing to help build and run the operating system for OpenAI’s Hardware Marketing work. This role will partner closely with Hardware Marketing leadership, Product Marketing, Product, Design, Creative, Production, Communications, Finance, Legal, and external partners to bring structure to a fast-moving, highly cross-functional product area. You will help the team clarify priorities, build plans, manage intake, track decisions, surface risks, frame tradeoffs, and keep critical workstreams moving from planning through operating readiness. This is a strong fit for someone who can operate independently in ambiguity, build practical systems from scratch, and move fluidly between strategy and execution. Experience with complex product launches or sensitive, cross-functional product areas is preferred. This role is based in San Francisco. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees. In this role, you will: - Build and run the core operating rhythm for Hardware Marketing, including planning cycles, planning reviews, weekly priorities, decision forums, risk tracking, and leadership-ready updates. - Partner with Hardware Marketing leadership to translate business and product priorities into clear workstreams, owners, milestones, dependencies, and decisions. - Create visibility across planned and reactive work, helping the team understand what is committed, what is net-new, and where tradeoffs or escalation are needed. - Drive intake and prioritization processes that help Hardware Marketing evaluate new requests against current priorities, capacity, budget, and operating readiness. - Partner with Finance and Marketing leaders on planning inputs, visibility, and tradeoff framing. - Partner with Resource Management, Recruiting, Creative, Production, and Program Management to identify role gaps, operating reviews, planning inputs, resourcing needs, and leadership updates. - Prepare and run key operating forums, including operating readiness reviews, executive check-ins, cross-functional planning meetings, and decision follow-through. - Build lightweight tools, templates, trackers, and playbooks that help the Hardware Marketing team move faster with better shared context. - Proactively identify systemic issues across workflows, decision rights, communication paths, and resourcing, then design practical fixes that can scale. - Maintain strong judgment around confidentiality, access, and context-sharing so the right people have the right information at the right time. You might thrive in this role if you: - Have 12+ years of experience in strategy and operations, business operations, product operations, marketing operations, program management, or a related operating role. - Have supported complex product areas or launches with many stakeholders, unclear paths, and changing priorities. - Experience with complex product launches or sensitive, cross-functional product areas is preferred. - Can take broad, ambiguous goals and turn them into clear plans, owners, decisions, and operating rhythms. - Are comfortable leading cross-functional work across senior stakeholders, creative teams, product teams, finance, legal, communications, and external partners. - Know how to use trackers, dashboards, written updates, and decision docs as tools for alignment, not as process for process’ sake. - Can zoom out to understand business context and zoom in to chase down the details that make work actually move. - Communicate clearly, directly, and with good judgment, especially when surfacing risks, tradeoffs, or unresolved decisions. - Are energized by building 0-1 systems in a fast-moving environment and improving them as the work changes. - Use AI and automation thoughtfully to reduce manual work, improve visibility, and help teams operate with more leverage. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Software Engineer, HSM Infrastructure Security, Co...
We are hiring a Security Software Engineer to design and implement the hardware-backed security foundations used across OpenAI’s device ecosystem. A central focus of this role is hardening the boundary between our policy systems and the HSMs that protect sensitive cryptographic keys. This boundary determines which operations may be performed, what may be signed, which policies must be satisfied, and how changes to trusted software and policy are authorized. You will develop security-critical software and firmware within, or immediately adjacent to, an HSM trust boundary. Depending on your background, this may include HSM trusted applications, firmware services, cryptographic mechanisms, device drivers, PKCS#11 components, secure-provisioning protocols, or signing-policy enforcement systems. This is a hands-on software-engineering role. You will be expected to design systems, write and review production code, debug across hardware and software boundaries, and carry projects from initial requirements through deployment. It is not an HSM administration, PKI operations, compliance, or architecture-only position. In This Role, You Will - Design and implement security-critical software and firmware for HSMs, secure elements, trusted execution environments, and hardware roots of trust. - Build and harden the policy-to-HSM boundary responsible for authorizing certificate issuance and cryptographic signing operations. - Develop HSM trusted applications, firmware components, host interfaces, device drivers, SDKs, or cryptographic service integrations. - Implement or extend cryptographic interfaces such as PKCS#11, OpenSSL providers or engines, platform key-storage APIs, or comparable hardware-security interfaces. - Build firmware and software that cryptographically enforces key generation, provisioning, usage, rotation, recovery, and destruction policies. - Design and implement HSM-backed certificate authority, code-signing, key-management, and device-identity systems. - Develop end-to-end cryptographic protocols spanning devices, secure hardware, policy services, and backend infrastructure. - Build security capabilities supporting device attestation, secure boot, factory provisioning and restoration, user registration, and authentication. - Design controls that make trusted software and policy changes verifiable, auditable, and subject to appropriate multi-party authorization. - Write, review, test, and audit secure embedded software for resource-constrained environments. - Develop test harnesses, emulators, fuzzers, and fault-injection tooling to validate security properties and failure behavior. - Threat-model hardware and software trust boundaries and translate findings into concrete engineering improvements. - Partner with hardware, firmware, infrastructure, application, and security teams to integrate secure-by-default capabilities into production systems. - Help establish engineering standards for HSM development, applied cryptography, secure key management, and certificate infrastructure. Minimum Qualifications - 5+ years experience building secure embedded firmware for constrained environments - Deep programming experience in C, C++, or Rust. You Might Thrive in This Role If You Have - A strong track record of designing, implementing, debugging, and shipping production systems software. - Hands-on experience developing security-critical software or firmware within, or directly adjacent to, an HSM, secure element, TEE, or hardware root of trust. - Experience developing one or more of the following: - HSM firmware or trusted applications - Cryptographic mechanisms or hardware-accelerated cryptographic services - HSM device drivers, host libraries, SDKs, or middleware - PKCS#11 providers, mechanisms, or integrations - Secure key-provisioning or key-injection protocols - HSM-backed certificate authority or code-signing systems - Signing-policy enforcement within a hardware-backed trust boundary - Strong knowledge of applied cryptography, digital signatures, key hierarchies, secure key management, and cryptographic protocol design. - Experience with PKI, X.509 certificates, certificate authorities, certificate issuance, and certificate lifecycle protocols. - Familiarity with secure boot, measured boot, device identity, remote attestation, or hardware-backed storage. - Experience reasoning about concurrency, memory safety, privilege separation, hardware interfaces, failure modes, and side-channel or physical attack considerations. - The ability to evaluate security designs and personally implement the software required to realize them. - Clear communication skills and the ability to collaborate across hardware, firmware, backend, and product teams. Additional Experience That May Be Helpful - Firmware development for ARM TrustZone or another trusted execution environment. - Experience with commercial or cloud HSM platforms such as Thales Luna, Entrust/nShield, Utimaco, Marvell LiquidSecurity, AWS CloudHSM, or comparable systems. - Experience with PKCS#11, KMIP, OpenSSL providers or engines, secure-element APIs, or platform-native key-storage frameworks. - Device manufacturing, secure provisioning, factory restore, or silicon bring-up experience. - Secure boot ROM, bootloader, firmware-signing, anti-rollback, or authenticated-update development. - Developing trusted applications or cryptographic services inside an HSM or secure coprocessor. - Hardware/software co-design involving cryptographic accelerators, secure processors, or custom silicon. - Multi-party authorization, quorum-controlled deployments, tamper-resistant audit mechanisms, or attestable policy systems. - Secure or private storage systems based on hardware-protected keys. - Experience sustaining high-assurance security software in production. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Senior Support Engineer - Singapore
About the Team The Technical Support team is responsible for ensuring that developers and enterprises can reliably build mission critical solutions using OpenAI models. We provide technical guidance, resolve complex issues and support customers in maximizing value and adoption from deploying our highly-capable models. We work closely with Technical Success, Product, Engineering and others to deliver the best possible experience to our customers at scale. We think from an automation-first mindset and leverage the latest in AI to scale our support operations. Join the Senior Support Engineering (SSE) team at OpenAI and help shape the future of Technical Support in the age of AI. About the Role We are looking for a Senior Support Engineer to collaborate directly with our strategic enterprise accounts and product teams, helping solve some of the most difficult problems faced by our Customers. You will be part of the best technical troubleshooting team at OpenAI, and our Customers and Engineering teams will look to you for technical guidance in addressing the most technically difficult issues in our environment. As a Senior Support Engineer, you will design and run operational processes to monitor our top strategic customers and a 24x7 response team. You’ll work closely with our Infrastructure and Engineering teams to deliver the best possible experience to customers at scale. Working directly with our most strategic Customers - You will be crucial to the success of the most innovative, disruptive, and high-scale AI solutions being built with the OpenAI API platform. The nature of this role will be low volume, high difficulty. This role is based in Singapore. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Be among the foremost technical and troubleshooting experts for our API platform at OpenAI. You are the last line of defense before the core Engineering team. - Proactively identify and implement opportunities to scale support operations by leveraging automation and advancements in AI technologies. Contribute to shaping the future of technical support in an AI-driven era. - Configure and use advanced monitoring and alerting workflows to proactively detect customer impacting issues in real time. - In partnership with engineering, contribute to reliability reviews and preparedness for new features, launches, or strategic customer requirement updates. Ensure that operational readiness (monitoring, alerting, and fallback plans) is in place for any such changes. - Design and refine incident response processes and documentation across strategic customers, engineering and support teams. - Analyze operational metrics and incident RCAs to identify areas for improvement. Proactively recommend and implement enhancements to monitoring dashboards, alert configurations, and support workflows. - Provide support coverage during holidays and weekends based on business needs. You might thrive in this role if you: - Have a Bachelor’s degree in Computer Science or a related field. A strong software engineering foundation is important for this role’s success. - Have 8+ years of experience in technical operations roles such as SRE/NOC, designing monitoring systems and resolving production issues in fast-paced and mission-critical environments. A strong track record of troubleshooting complex technical problems at the systems level. - Have deep familiarity with modern monitoring, alerting, and observability practices. Hands‑on experience setting up or managing metrics, logging, and tracing for distributed systems (e.g., understanding of SLIs/SLOs, alert tuning, dashboard creation). - Have proven experience leading incident response for high‑severity outages or service disruptions. Able to perform real‑time incident coordination, root cause analysis, and drive follow‑ups (post‑mortems, action items) to prevent recurrence. Knowledge of industry best practices for incident management and fault diagnosis. - Have strong skills in scripting or software engineering (e.g., Python or similar) to automate repetitive tasks and integrate tools. - Have solid understanding of cloud infrastructure and distributed systems fundamentals. Comfortable working with cloud services, load balancers, databases, and containerized applications. - Are effective at working cross‑functionally in a high‑trust environment. Strong communication skills to explain technical issues and resolutions to both engineering and non‑technical stakeholders. You can coordinate efforts across teams and are comfortable providing updates in the midst of an ongoing incident. #LI-NM2 About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Growth Marketing, Creative and Ad Operations
ABOUT THE TEAM The Growth team drives user and revenue growth across ChatGPT’s consumer and business segments as well as other OpenAI products worldwide. We operate across the full funnel - from awareness and acquisition through activation, retention, and expansion - using a combination of global performance marketing, AI-powered workflows, in-product optimization, insights, experimentation, and creative ops engineering. Our Growth Marketing team is a rapidly scaling functional area, accelerating growth by connecting out-of-product and in-product experiences into seamless journeys that acquire, retain, and re-engage users, unlocking ChatGPT’s transformative potential in users’ daily lives. We work cross-functionally with product, engineering, design, data science, finance, and marketing to unlock scalable growth levers and deliver measurable impact across diverse markets. This team thrives on rapid testing, rigorous measurement, and creative problem solving, all while keeping user value at the center of our decision-making. ABOUT THE ROLE In this role, you will build and run the creative and advertising operations system that powers OpenAI’s paid marketing programs. You will connect Creative and Growth Marketing teams, establish clear processes for producing and launching high-quality ads, and keep the operational details behind paid campaigns organized, accurate, and scalable. You will help translate growth priorities into creative briefs and testing roadmaps, coordinate assets and approvals across internal teams and external partners, and turn performance results into clear next steps. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. IN THIS ROLE, YOU WILL: - Build and manage the end-to-end paid creative operating system, including creative intake, briefing, production, asset delivery, approvals, trafficking, launch, reporting, and iteration. - Serve as the day-to-day connector between Creative, Brand, Growth Marketing, agencies, and production partners, keeping priorities and timelines clear and on track. - Partner with Growth Marketing to build and maintain creative testing roadmaps, translating campaign goals, audience insights, and performance data into briefs, hypotheses, test plans, and clear success metrics. - Develop and maintain the tools and processes that keep creative production organized, including asset libraries, production calendars, naming conventions, tagging, version control, specifications, and documentation. - Track creative test results, document learnings, and partner with Growth Marketing and Creative to identify what is working, what needs to change, and what should be tested next. - Continuously improve workflows, templates, reporting, and automation to increase creative throughput, reduce errors, and make paid marketing operations more efficient and reliable. YOU MIGHT THRIVE IN THIS ROLE IF YOU: - 7+ years of experience in creative operations, growth or performance marketing, integrated marketing, or a related role supporting paid marketing programs. - Exceptional attention to detail and operational rigor, with a track record of owning high precision work in either creative or campaign operations. - Experience building or improving creative production workflows, project trackers, asset libraries, approval processes, and other systems that help teams execute consistently. - Hands-on familiarity with major paid advertising platforms such as Meta, Google, TikTok, YouTube, Reddit, or LinkedIn, including campaign trafficking, asset requirements, and launch QA. - Working knowledge of marketing tracking and measurement, including UTMs, pixels, conversion events, platform reporting, and basic campaign or creative performance analysis. - Strong project management and organizational skills, with the ability to manage multiple deadlines, keep stakeholders aligned, surface risks early, and follow through on details. - Clear written and verbal communication, strong cross-functional collaboration skills, and the ability to turn growth priorities into actionable briefs, testing plans, and next steps. - Comfort working in a fast-moving environment and a proactive, resourceful approach to solving problems; experience with billing, invoicing, vendor management, or workflow automation is a plus. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
Product Manager, Statsig
About the Team The Statsig team is responsible for the experimentation, feature rollout, dynamic configuration, and analytics systems that help OpenAI ship products with speed, safety, and evidence. Teams across ChatGPT, Codex, model measurement, monetization, business subscriptions, developer products, and shared infrastructure rely on Statsig to introduce capabilities safely, measure their impact, and make high-confidence product decisions. About the Role As a Product Lead on the Statsig team, you will define how experimentation, rollout, configuration, and analytics become a simple, reliable, and trusted part of how every OpenAI product team ships. You will set strategy across multiple product and platform workstreams, translate company-wide needs into durable capabilities, and help Statsig become a core part of OpenAI’s product development system. We’re looking for a product leader who combines strong product judgment, technical fluency, and deep analytical thinking. You should be comfortable navigating ambiguous customer needs, influencing teams across the company, and balancing rapid adoption with reliability, usability, and measurement quality. This role is based in San Francisco, CA. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. Travel requirements should be confirmed with the recruiter before publishing. In this role, you will: - Define the product vision, strategy, and roadmap for experimentation, feature management, dynamic configuration, rollout safety, and analytics. - Partner with product, engineering, research, data, design, and infrastructure leaders to turn recurring launch and measurement needs into reusable platform capabilities. - Develop a deep understanding of workflows across ChatGPT, Codex, model measurement, monetization, subscriptions, and developer products, then establish clear priorities across competing needs. - Drive adoption by making sophisticated experimentation and analytics capabilities intuitive, trustworthy, and easy to integrate into product development. - Establish goals, success metrics, planning mechanisms, and operating cadences that help the team execute effectively. - Balance speed and product quality with reliability, correctness, developer experience, performance, and safety. You might thrive in this role if you: - Have led product strategy for technical, data-intensive, or platform products serving many internal or external customers. - Bring strong product sense and can translate ambiguous workflows into a clear strategy, roadmap, and set of durable product investments. - Are technically fluent across experimentation, analytics, data platforms, APIs, developer tools, or adjacent infrastructure. - Have a track record of influencing senior product, engineering, research, data, and infrastructure partners without relying on direct authority. - Can use qualitative customer insight and quantitative evidence to set priorities and evaluate product impact. - Are comfortable operating through high ambiguity, rapid growth, organizational change, and evolving customer needs. - Have experience with experimentation platforms, feature flagging, product analytics, growth systems, or data products. This is helpful but not a must have. About OpenAI OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity. We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic. For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf. Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations. To notify OpenAI that you believe this job posting is non-compliant, please submit a report through this form https://form.asana.com/?d=57018692298241&k=5MqR40fZd7jlxVUh5J-UeA. No response will be provided to inquiries unrelated to job posting compliance. We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made via this link https://form.asana.com/?k=bQ7w9h3iexRlicUdWRiwvg&d=57018692298241. OpenAI Global Applicant Privacy Policy https://cdn.openai.com/policies/global-employee-and-contractor-privacy-policy.pdf At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
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